At a Glance
- Tasks: Support sales team with customer service, order processing, and account coordination.
- Company: Join a dynamic sales office in the construction products sector.
- Benefits: Competitive salary, benefits, and a full-time permanent role.
- Other info: Fast-paced environment with opportunities for growth and development.
- Why this job: Be the key link between customers and sales, making a real impact.
- Qualifications: Experience in customer service or sales support is essential.
The predicted salary is between 30000 - 40000 £ per year.
An excellent opportunity for a Sales Coordinator / Sales Administrator with customer service, internal sales and order processing experience to join a busy sales office within the construction products and building products sector. Ideal for candidates with sales support, account coordination and CRM systems experience.
We have a fantastic new job opportunity for a Sales Coordinator / Sales Administrator to join a fast-paced and customer-focused sales office supporting a well-established organisation within the construction products sector.
As the Sales Coordinator / Sales Administrator you will play a key role in internal sales, customer service, order processing and sales support activities. You will liaise with customers, manufacturing teams and warehouses to ensure products are delivered efficiently while maintaining accurate customer accounts and CRM systems.
The successful Sales Coordinator / Sales Administrator will be highly organised with excellent communication skills and a confident telephone manner. This role would suit someone with previous experience in account coordination, customer service or sales administration within construction products, building products or a similar commercial environment.
DUTIESYour duties as the Sales Coordinator / Sales Administrator include:
- Customer Service Support: Acting as the first point of contact for customer enquiries, account queries and order processing
- Order Processing: Managing customer orders accurately and ensuring all information is updated within CRM systems
- Internal Sales Coordination: Supporting the sales team with quotations, customer communication and sales administration tasks
- Account Coordination: Building and maintaining strong relationships with new and existing customer accounts
- Delivery Liaison: Coordinating with manufacturing plants and warehouses to ensure timely product deliveries
- Customer Care: Delivering excellent customer service standards and resolving customer issues professionally
- Credit Control Support: Liaising with Credit Control to help maintain up-to-date customer accounts
- Claims Administration: Processing customer claims efficiently and maintaining accurate documentation
- Sales Support: Assisting with the implementation of internal sales and customer support strategies
- General Administration: Supporting the wider office team with day-to-day administrative duties
Essential:
- Previous experience in a customer service, sales support or administrative role
- Strong communication skills with a professional and confident telephone manner
- Good computer literacy, including experience using office systems and databases
- Excellent organisational skills with the ability to manage multiple tasks
- Ability to work independently as well as part of a team in a busy office environment
- A proactive, hardworking and conscientious approach to work
Desirable:
- Experience within a customer-orientated sales office environment
- Knowledge of construction or building products
- Experience liaising with manufacturing, warehouse or logistics teams
Sales Coordinator / Sales Administrator in Manchester employer: AWD Online
Join a dynamic and supportive team as a Sales Coordinator / Sales Administrator in Irlam, Manchester, where your contributions will directly impact customer satisfaction and sales success. Our company fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you thrive in your career. With competitive salaries and a focus on work-life balance, we offer a rewarding environment for those looking to make a meaningful difference in the construction products sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator / Sales Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction products sector. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common sales scenarios. We want you to feel confident when discussing your experience in customer service and order processing.
✨Tip Number 3
Show off your CRM skills! Be ready to discuss how you've used CRM systems in past roles. This is key for the Sales Coordinator position, so let’s make sure you highlight it!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Sales Coordinator / Sales Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service, sales support, and order processing. We want to see how your skills match the role of Sales Coordinator / Sales Administrator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to the construction products sector and how you can contribute to our busy sales office.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your application reflects your strong communication skills. Whether it’s through your writing style or the way you present your experiences, we want to see that you can engage effectively with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at AWD Online
✨Know Your Stuff
Before the interview, make sure you understand the construction products sector and the specific role of a Sales Coordinator. Brush up on your knowledge of CRM systems and order processing, as these will likely come up in conversation.
✨Showcase Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled customer enquiries or resolved issues in previous roles to demonstrate your skills.
✨Be Organised
The job demands strong organisational skills, so show that you can manage multiple tasks effectively. Bring a notepad with questions for the interviewer and jot down key points during the discussion to illustrate your proactive approach.
✨Build Rapport
During the interview, try to establish a connection with your interviewer. Ask about their experiences in the company and share your enthusiasm for the role. This can help you stand out as a candidate who is genuinely interested in the position.
