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For Companies At a Glance
- Tasks: Guide customers through their car finance journey and achieve sales targets.
- Company: Join a growing financial services team in Manchester.
- Benefits: Earn £40,000 OTE with a basic salary of £26,000 plus full training.
- Why this job: Kickstart your career in car finance while delivering excellent customer service.
- Qualifications: Experience in sales or customer-focused roles is preferred.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 26000 - 40000 £ per year.
A fantastic opportunity has arisen for a Customer Account Manager to join a growing sales team, supporting customers through their car finance journey while achieving sales targets in a fast-paced, customer-focused environment.
This role is ideal for someone looking to develop a career in car finance while building on existing sales or account management experience. As a Customer Account Manager you will engage with customers who have already applied online, guiding them through the finance process and providing a personalised service from enquiry to completion. Full training will be provided, making this an excellent entry point into the motor finance sector.
The Customer Account Manager role suits someone who enjoys working to targets, thrives in a fast-moving sales environment, and places the customer experience at the heart of everything they do.
Duties
- Managing Customer Accounts: Handling inbound and outbound customer enquiries from initial contact through to completion
- Following Sales Processes: Adhering to structured sales journeys and internal procedures
- Building Customer Relationships: Delivering excellent customer service and maintaining strong communication throughout the process
- Achieving Sales Targets: Consistently working towards and exceeding individual and team sales targets
- Upselling Products: Identifying opportunities to promote additional finance products and services
- Updating Systems: Accurately recording customer information and progress on CRM systems
- Providing Product Information: Clearly explaining finance options and answering customer queries
Candidate Requirements
- Previous experience in account management, sales, or a customer-focused role
- Proven experience of working to and achieving sales targets
- Strong communication and interpersonal skills
- A customer-first approach with a focus on service quality
- Experience following structured sales processes or customer journeys
- Confidence in upselling and promoting additional products
- Ability to work effectively in a fast-paced, target-driven environment
How to Apply
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration.
Account Manager / Sales Executive (AWDO-P14306) in Manchester) employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager / Sales Executive (AWDO-P14306) in Manchester)
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience aligns with the role of Customer Account Manager. Highlight your sales achievements and customer service skills to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and potentially a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing the job.
We think you need these skills to ace Account Manager / Sales Executive (AWDO-P14306) in Manchester)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Account Manager role. Highlight any previous sales or account management experience, and don’t forget to mention your customer service skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about car finance and how your background makes you a perfect fit for our team. Keep it friendly and professional!
Showcase Your Achievements: When detailing your work history, focus on your achievements. Did you exceed sales targets? Did you improve customer satisfaction? Numbers and specific examples can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at AWD online
✨Know Your Stuff
Before the interview, make sure you understand the car finance process and the role of a Customer Account Manager. Research the company and its services so you can speak confidently about how you can contribute to their success.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully met or exceeded sales targets. Be ready to discuss specific strategies you used to build customer relationships and upsell products, as this will demonstrate your fit for the role.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This shows that you value communication and are customer-focused, which is crucial for the role. Don’t hesitate to ask clarifying questions if needed!
✨Be Personable and Engaging
Remember, this role is all about building relationships. Show your personality during the interview and engage with the interviewer. A friendly, approachable attitude can go a long way in making a positive impression.
