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- Tasks: Guide customers through their car finance journey and achieve sales targets.
- Company: Join a growing financial services team in Manchester.
- Benefits: Competitive salary with OTE of £40,000 and full training provided.
- Why this job: Kickstart your career in car finance while making a real impact on customer experiences.
- Qualifications: Experience in sales or customer-focused roles is preferred.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 26000 - 40000 £ per year.
A fantastic opportunity has arisen for a Customer Account Manager to join a growing sales team, supporting customers through their car finance journey while achieving sales targets in a fast-paced, customer-focused environment.
This role is ideal for someone looking to develop a career in car finance while building on existing sales or account management experience. As a Customer Account Manager you will engage with customers who have already applied online, guiding them through the finance process and providing a personalised service from enquiry to completion. Full training will be provided, making this an excellent entry point into the motor finance sector.
The Customer Account Manager role suits someone who enjoys working to targets, thrives in a fast-moving sales environment, and places the customer experience at the heart of everything they do.
DUTIESYour duties as the Customer Account Manager include:
- Managing Customer Accounts: Handling inbound and outbound customer enquiries from initial contact through to completion
- Following Sales Processes: Adhering to structured sales journeys and internal procedures
- Building Customer Relationships: Delivering excellent customer service and maintaining strong communication throughout the process
- Achieving Sales Targets: Consistently working towards and exceeding individual and team sales targets
- Upselling Products: Identifying opportunities to promote additional finance products and services
- Updating Systems: Accurately recording customer information and progress on CRM systems
- Providing Product Information: Clearly explaining finance options and answering customer queries
Previous experience in account management, sales, or a customer-focused role
Proven experience of working to and achieving sales targets
Strong communication and interpersonal skills
A customer-first approach with a focus on service quality
Experience following structured sales processes or customer journeys
Confidence in upselling and promoting additional products
Ability to work effectively in a fast-paced, target-driven environment
HOW TO APPLYTo be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration.
Account Manager / Sales Executive in Manchester employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager / Sales Executive in Manchester
✨Tip Number 1
Get to know the company before your interview. Research their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your previous experience as a Sales Executive or Account Manager makes you the perfect fit for the role. Keep it concise and focus on results you've achieved.
✨Tip Number 3
Don’t forget to prepare questions for your interviewer. Asking about the team dynamics or growth opportunities shows that you’re serious about your career and want to contribute positively.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are eager to join our growing sales team!
We think you need these skills to ace Account Manager / Sales Executive in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Account Manager. Highlight any relevant experience in sales or account management, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about car finance and how your previous roles have prepared you for this position. Keep it engaging and personal!
Showcase Your Achievements: When detailing your work history, focus on your achievements. Did you exceed sales targets? Did you improve customer satisfaction? Numbers and specific examples can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at AWD online
✨Know Your Stuff
Before the interview, make sure you understand the car finance process and the role of a Customer Account Manager. Research common questions related to sales targets and customer service in the finance sector. This will help you answer confidently and show that you're genuinely interested in the position.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully met or exceeded sales targets. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to thrive in a fast-paced, target-driven environment.
✨Emphasise Customer Focus
Since this role is all about providing excellent customer service, be ready to discuss how you've prioritised customer needs in previous roles. Share stories that highlight your communication skills and your approach to building strong customer relationships.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
