At a Glance
- Tasks: Provide front-of-house support and assist with patient administration in a modern clinical environment.
- Company: Join a friendly multidisciplinary team dedicated to excellent patient care.
- Benefits: Enjoy a competitive salary, flexible working, and professional development opportunities.
- Other info: Great career growth potential with ongoing training and support.
- Why this job: Make a real difference by helping patients and supporting a dynamic healthcare team.
- Qualifications: Previous reception or admin experience and good customer care skills required.
The predicted salary is between 22000 - 25000 £ per year.
An excellent opportunity for an Administrator / Receptionist to join a friendly and dedicated multidisciplinary team within a modern clinical environment, providing welcoming front‑of‑house support, patient administration and day‑to‑day clerical assistance.
The organisation has a fantastic new job opportunity for an Administrator / Receptionist who has previous reception or administrative experience, good customer care skills and confidence using Microsoft Office. Working as the Administrator / Receptionist you will provide flexible support to the team, helping patients, visitors, colleagues and service users receive a professional, helpful and efficient service.
As the Administrator / Receptionist you will be involved in:
- Reception duties
- Appointment bookings
- Telephone enquiries
- Patient records
- Clerical administration
- Mailbox checks
- General team support
The role will also include routine use of Meditech and other internal systems.
DUTIES
- Welcome and book in patients and visitors attending the centre
- Book patient appointments for all departments face to face and by telephone
- Answer and make telephone calls in a professional and helpful manner
- Deal with patient data, notes and records, ensuring details are kept up to date
- Undertake a range of clerical and administration processes to support the service and colleagues
- Ensure paperwork is recorded and processed through internal systems in line with procedures
- Check and action mailboxes on a daily basis
- Post out goods and receive incoming post
- Assist with organising meetings and events, including taking minutes where required
- Support the Business Support Lead and provide flexible assistance to the wider team
CANDIDATE REQUIREMENTS
- Previous reception or administrative experience
- Good knowledge of customer care principles and practices
- Good computer skills, including Microsoft Word, Excel, PowerPoint and other MS Office products
- Good communication skills, with a professional approach to colleagues, service users and families
- Ability to use IT systems confidently for daily administration tasks
- Good organisational skills with the ability to manage records, paperwork and routine office processes
- Experience with minute taking is desirable
BENEFITS
- Competitive salary
- Incremental holiday allowance, rising with service
- Employee discount platform
- Employee Assistance Programmes
- Qualification support
- Flexible working
- Refer a friend incentive
- Cycle2work scheme
- Subscription and registration fees paid, e.g. HCPC
- Continuous professional development plans with internal and external training and courses available
This role requires a DBS Check.
Administrator / Receptionist (AWDO-P14965) in Maidstone) employer: AWD Online
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