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- Tasks: Lead daily operations in a vibrant leisure or golf environment, ensuring top-notch customer service.
- Company: Join a dynamic team focused on community wellbeing and accessible services.
- Benefits: Enjoy free access to facilities, 30 days leave, discounts, and a pension scheme.
- Why this job: Make a real impact while developing your leadership skills in a fun industry.
- Qualifications: Experience in leisure operations and strong team management skills required.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 24000 - 28800 £ per year.
Do you thrive in a leadership role, managing teams and ensuring smooth operations in a dynamic, fast-paced environment? Do you have a passion for the leisure or golf industry? An exciting opportunity is available for an experienced Operations Manager to lead daily operations, manage teams and optimise site performance within a busy leisure or golf environment, delivering excellent customer service and operational efficiency.
SALARY: £28,000 to £32,000 per annum + Benefits
LOCATION: Orpington, Kent
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 40 Hours per Week
JOB OVERVIEW: We have a fantastic new job opportunity for an Operations Manager within a dynamic leisure and golf environment focused on community wellbeing and accessible services. As an Operations Manager you will oversee day-to-day site operations, ensuring smooth delivery across customer service, staffing, scheduling and operational performance. You will lead and support Duty Managers while maintaining high standards across all areas of the site. The Operations Manager will play a key role in workforce management, staff development and long-term operational planning, working closely with senior management to achieve business objectives and deliver a safe, welcoming and efficient environment.
DUTIES
- Site Operations Management: Overseeing daily leisure or golf site operations to ensure smooth and efficient service delivery
- Staff Scheduling and Resourcing: Managing rotas and staffing levels to ensure adequate coverage during peak periods
- People Management: Leading recruitment, training, development, absence management, one-to-ones, competency frameworks and timesheets
- Duty Manager Cover: Stepping in to cover Duty Manager shifts when required to maintain operational continuity
- Team Development: Managing and motivating teams to meet operational and service standards
- Operational Planning: Collaborating with senior management to achieve short and long-term business objectives
- Organisational Structure: Building and maintaining an effective organisational structure through recruitment and staff development
CANDIDATE REQUIREMENTS
- Previous experience in leisure operations, site management or a similar operational leadership role
- A good working knowledge of leisure centre or golf site operations
- Proven experience of managing teams, staffing and day-to-day operations
- Strong organisational, leadership and communication skills
- Ability to work flexibly to meet business needs
- A recognised qualification in Leisure Management, Sports Development or a related subject to degree level or NVQ Level 4
- NPLQ qualification
- PPO qualification
BENEFITS
- Free access to leisure and golf facilities for you and one other person (worth up to £1,000 each year)
- 30 days annual leave including bank holidays, with additional leave for length of service
- Holiday purchase scheme
- 25% discount on food and beverage plus free hot drinks
- NEST pension scheme
- Early Pay salary advance scheme
- Employee referral bonus
- Exceptional achievement award scheme
- Discounts, eVouchers and salary sacrifice schemes via the employee benefits platform
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14248
Operations Manager (AWDO-P14248) in Orpington) in London employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (AWDO-P14248) in Orpington) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure or golf industry. Attend local events or join online groups where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your leadership stories! Think of specific examples from your past roles that showcase your ability to manage teams and improve operations. This will help you stand out during interviews and demonstrate your fit for the Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in the leisure and golf industry.
We think you need these skills to ace Operations Manager (AWDO-P14248) in Orpington) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Manager role. Highlight your leadership experience in leisure or golf environments, and don’t forget to mention any relevant qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the leisure industry and how your previous roles have prepared you for this position. Keep it engaging and personal!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage teams and improve operations. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at AWD online
✨Know Your Operations Inside Out
Before the interview, make sure you have a solid understanding of the operations within a leisure or golf environment. Familiarise yourself with common challenges and best practices in site management. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading teams, so it's crucial to highlight your leadership experience. Prepare examples of how you've successfully managed teams, resolved conflicts, and motivated staff in previous roles. This will give the interviewer confidence in your ability to lead effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about past experiences where you had to manage staffing issues or improve operational efficiency. Practising these scenarios will help you articulate your thought process and decision-making skills during the interview.
✨Align with Company Values
Research the company’s mission and values, especially their focus on community wellbeing and accessible services. Be ready to discuss how your personal values align with theirs and how you can contribute to creating a welcoming environment for customers and staff alike.
