Mortgage Administrator / Case Manager in London

Mortgage Administrator / Case ManagerAn exciting opportunity has arisen for a Mortgage Administrator / Case Manager to join a growing, award-winning financial services firm, supporting brokers and delivering an exceptional client journey across mortgage and finance applications.

Mortgage Assistant, Mortgage Processor, Financial Services Administrator, Loan Administrator, Underwrite, Mortgage Broker

SALARY: £25,000 – £30,000 per annum Basic Salary / £45,000 OTE + Benefits (see below)

LOCATION: Remote Working Available – You can work remotely from home. However, you will need to spend your first week in the Exeter Office for training. If you live in Exeter, you also have the opportunity to work Hybrid if you want to.

JOB TYPE: Full-Time, Permanent

Job OverviewWe have a fantastic new job opportunity for a Mortgage Administrator / Case Manager within a professional and client-focused organisation. This role plays a key part in managing mortgage and finance applications from submission through to completion.

As a Mortgage Administrator / Case Manager you will work closely with brokers, clients and third parties, ensuring accurate documentation, clear communication and a smooth end-to-end process.

The Mortgage Administrator / Case Manager role offers variety, responsibility and the opportunity to contribute to a supportive team culture while delivering high standards of customer service within financial services.

Apply TodayReady to make your next career move? Apply Now for our Recruitment Team to review.

Duties

Application Processing: Accurately inputting mortgage and finance applications into lender systems

Document Management: Uploading and managing supporting documentation in line with lender requirements

Pipeline Management: Managing a pipeline of cases through to completion

Client Communication: Communicating with customers verbally and in writing post-application

Third-Party Liaison: Liaising with solicitors, surveyors and mortgage providers

CRM Updates: Recording all interactions and activity within the CRM system

Client Journey Oversight: Overseeing the full client service journey

Broker Support: Providing administrative support to multiple brokers

Team Contribution: Working collaboratively and maintaining a positive team environment

Candidate Requirements

Proven experience of working within the mortgage or financial services sector

Experience managing mortgage or finance cases from application to completion

Strong organisational and time management skills

Ability to prioritise workload and work independently

Excellent written and verbal communication skills

Experience using CRM systems and lender platforms

A client-focused approach with attention to detail

Motivation to develop within a growing business environment

Benefits

Salary £25,000 – £30,000 (OTE £45,000)

Additional bonus paid for every single case

Company bonus

Day off for your birthday

Pension

Flexible working hours

And an awesome team to work with!

How to ApplyTo be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV\’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-P14229

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