AWD online is seeking an IT Support Engineer / Service Desk Analyst to deliver hands-on deskside support at client sites while also providing remote service desk assistance. You’ll troubleshoot Windows 10/11 and Microsoft 365, manage onboarding/offboarding, and resolve business application issues on a mix of on-site and remote work, within an ITIL framework.
You’ll handle ticketing and prioritization, maintain clear updates for customers, and collaborate with MSP teams to ensure high-quality
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IT Support Engineer — Onsite & Remote Service Desk in London employer: AWD Online
Join a dynamic and supportive team within a large education organisation that prioritises employee growth and wellbeing. With a strong focus on shaping the people strategy, you will benefit from a collaborative work culture, competitive salary, and opportunities for professional development while making a meaningful impact across North Somerset and Bristol.
