At a Glance
- Tasks: Coordinate urgent global shipments in a fast-paced aviation logistics environment.
- Company: Join a dynamic team specialising in time-critical freight forwarding.
- Benefits: Enjoy competitive salary, performance bonuses, private medical care, and overtime opportunities.
- Other info: Flexible day and night shifts available with excellent career growth potential.
- Why this job: Make a real impact by minimising aircraft downtime and ensuring timely deliveries.
- Qualifications: Experience in freight forwarding and customs processing is essential.
The predicted salary is between 34000 - 45000 £ per year.
Join a fast-paced, time-critical aviation logistics operation coordinating urgent worldwide import and export shipments across air, road, sea and on-board courier (hand-carry) services within a 24/7 operational environment. The position is heavily AOG / Aircraft On Ground driven (AOG experience desirable) and involves reacting to urgent aircraft-on-ground situations, often working to extremely tight deadlines to minimise aircraft downtime. You will be involved in every stage of the forwarding process, including collections, transport bookings, customs entries, documentation, and liaising with overseas agents and customers worldwide. Previous AOG experience would be advantageous; however, candidates with a solid freight forwarding background and the ability to operate with urgency and precision will also be considered.
With day and night shift opportunities available, this is an excellent role for someone with strong freight forwarding, customs and international shipping experience who thrives when accuracy, urgency and customer service matter.
Benefits include a performance-related bonus, private medical care, additional payments for weekday/weekend cover and overtime opportunities.
SALARY: £34,000 to £45,000 per annum, includes overtime and on-call hours (depending on experience) + Annual Bonus + Benefits
LOCATION: Feltham, Hounslow, West London
JOB TYPE: Full-Time, Permanent
2 JOBS AVAILABLE – DAY & NIGHT SHIFTS
DAY SHIFT HOURS: Monday to Friday, 9am – 5:30pm + Weekend on-call rota (every 5-6 weeks)
NIGHT SHIFT HOURS: Monday to Thursday, 2pm – 12:00am
JOB OVERVIEW: This is an excellent opportunity for an experienced Import Export Coordinator / Freight Forwarder to join a growing freight forwarding operation specialising in time-critical aviation logistics and urgent Aircraft on Ground movements. As an Import Export Coordinator / Freight Forwarder you will manage end-to-end multimodal shipments, coordinating collections, transport bookings, UK customs entries and documentation while liaising with airlines, hauliers, overseas agents and customers worldwide. The Import Export Coordinator / Freight Forwarder role operates in a fast-moving environment where organisation, accuracy and rapid problem-solving are essential. Previous AOG experience would be advantageous; however, candidates with a strong freight forwarding and import/export background who can operate with urgency and precision will also be considered.
DUTIES
- Multimodal Shipment Coordination: Manage worldwide import and export movements across air, sea, road and courier services
- AOG Response Handling: React quickly to urgent Aircraft on Ground situations, coordinating time-critical movements to help minimise aircraft downtime
- Transport Bookings: Arrange flights, haulage, collections and courier services with carriers, suppliers and overseas agents
- Customs Processing: Prepare and submit UK import and export Customs & Excise entries accurately and within required timescales
- Freight Documentation: Complete AWBs, bills of lading, delivery paperwork and other import/export documentation
- Customer and Agent Liaison: Communicate with customers, airlines, suppliers and international partners to provide reliable shipment updates and high levels of service
- Dangerous Goods Support: Assist with hazardous and dangerous goods documentation where required
- Systems and Operational Support: Maintain accurate shipment records within internal systems and support the wider team with day-to-day freight operations and time-critical logistics
CANDIDATE REQUIREMENTS
- Strong background in freight forwarding and import/export operations
- Experience dealing with UK import and export Customs & Excise entries
- Previous experience in a transport, freight or shipping coordination role
- Ability to work effectively in a fast-paced, time-critical environment
- Excellent communication and organisational skills
- Ability to manage multiple deadlines and changing priorities
- High attention to detail and strong problem-solving ability
- Confidence using Microsoft Office and logistics systems
- Proactive, reliable and team-focused approach
- Previous AOG / Aircraft on Ground experience would be advantageous
BENEFITS
- 20 days’ annual leave plus Bank Holidays
- Performance-related bonus
- Additional payments for weekday/weekend cover
- Pension scheme
- Private medical care following probation
- Overtime opportunities once fully trained
- Long-term career development opportunities
Import Export Coordinator / Freight Forwarder in London employer: AWD Online
Join a dynamic and supportive team within a large education organisation that prioritises employee growth and wellbeing. With a strong focus on shaping the people strategy, you will benefit from a collaborative work culture, competitive salary, and opportunities for professional development while making a meaningful impact across North Somerset and Bristol.
StudySmarter Expert Advice🤫
We think this is how you could land Import Export Coordinator / Freight Forwarder in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like AWD Online and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at AWD Online!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like AWD Online keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Import Export Coordinator / Freight Forwarder in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to AWD Online:This is your chance to really connect with the team at AWD Online. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at AWD Online
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with AWD Online.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show AWD Online that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at AWD Online. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
