Hybrid IT Helpdesk Engineer - 1st Line Support & Azure AD in London

Hybrid IT Helpdesk Engineer - 1st Line Support & Azure AD in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide 1st line support for desktops, laptops, and mobile devices while ensuring a friendly customer experience.
  • Company: Join a busy technology consultancy in London with a vibrant team culture.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Contribute to knowledge sharing and service improvements while working with Azure AD.
  • Why this job: Make a difference by resolving tech issues and enhancing user experiences in a dynamic environment.
  • Qualifications: Experience in IT support and a passion for helping others.

The predicted salary is between 30000 - 40000 £ per year.

AWD online is seeking a First Line Support Engineer / IT Service Desk Technician to join a busy technology consultancy in London.

You will handle 1st‑line support across desktops, laptops and mobile devices, resolving issues while delivering a sharp, friendly customer experience.

In a hybrid role with 3 days onsite and 2 days remote, you will support Azure AD and Active Directory, manage user accounts, and contribute to knowledge sharing and service improvements.

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Hybrid IT Helpdesk Engineer - 1st Line Support & Azure AD in London employer: AWD Online

Join a dynamic and supportive team as a Finance Analyst, where your skills in financial modelling and analysis will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, all while being located in a vibrant area that offers a great work-life balance. With competitive benefits and a commitment to innovation, we are dedicated to creating a rewarding environment for our employees.

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Contact Details:

AWD Online Recruitment Team

We think you need these skills to ace Hybrid IT Helpdesk Engineer - 1st Line Support & Azure AD in London

1st Line Support
IT Service Desk
Customer Service
Azure Active Directory (Azure AD)
Active Directory
User Account Management
Problem Resolution