At a Glance
- Tasks: Support women and children in a safe environment, providing housing advice and emotional support.
- Company: Join a compassionate team dedicated to making a difference in vulnerable lives.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Other info: Full-time role with a focus on collaboration and personal development.
- Why this job: Make a real impact by helping women rebuild their futures in a meaningful way.
- Qualifications: Experience in support roles and a passion for trauma-informed care.
The predicted salary is between 29000 - 29000 £ per year.
A compassionate Housing & Support Worker is required to support women and children in specialist supported accommodation, providing housing advice, safeguarding, advocacy and person-centred support.
If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Officer, Supported Housing Officer, Domestic Abuse Support Worker, Refuge Support Worker, Women’s Support Worker, VAWG Support Worker, Case Worker, Key Worker, Community Support Worker, Residential Support Worker.
PLEASE NOTE: Due to the gender specific nature of this role, applications can only be accepted from women candidates. This includes all women whose gender is female, including those who hold a gender recognition certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010.
SALARY: £29,000 per annum
LOCATION: Islington, North London
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 35 Hours per Week working Monday to Friday, working 8.30am to 5pm including a half hour unpaid break
JOB OVERVIEW: We have a fantastic new job opportunity for a Housing & Support Worker to join a specialist supported accommodation service helping women and children rebuild safer, more independent futures. As a Housing & Support Worker you will manage a caseload of residents, delivering practical and emotional support, advocacy, safety planning and housing guidance tailored to each woman’s needs. This Housing & Support Worker role would suit someone who is calm under pressure, trauma-informed and committed to making a meaningful difference in a varied onsite support environment.
DUTIES
- Resident Support: Provide practical and emotional support to women and their children, building trust and promoting confidence, safety and independence.
- Support Planning: Develop personalised support plans, risk assessments and safety plans, carrying out regular key work sessions and reviewing progress.
- Housing and Wellbeing Advice: Support residents with housing, benefits, finances, wellbeing, parenting, legal matters and access to community services.
- Admissions and Move-On: Welcome new residents through admissions and induction, coordinate move-on planning and help residents prepare for independent living.
- Advocacy and Partnership Working: Liaise with housing providers, health services, police, social care, solicitors and partner agencies on behalf of residents.
- Safeguarding and Records: Promote safeguarding, respond appropriately to risk and maintain accurate confidential case records and documentation.
- Refuge Environment: Help maintain a safe, welcoming and well-managed refuge through health and safety checks, property inspections and reporting repairs.
- Participation and Tenancy Support: Monitor rent and service charge payments, support tenancy responsibilities and encourage participation through meetings and life skills activities.
We're looking for someone who is passionate about supporting women and understands the importance of trauma-informed, person-centred practice.
CANDIDATE REQUIREMENTS
ESSENTIAL
- Due to the gender specific nature of this role, applications can only be accepted from women candidates. This includes all women whose gender is female, including those who hold a gender recognition certificate (GRC). Gender is considered to be a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010.
- Experience supporting vulnerable adults within housing, domestic abuse, homelessness or another support setting.
- A good understanding of domestic abuse, coercive control, trauma and the impact of violence against women and girls.
- Experience carrying out support planning, risk assessments and safeguarding.
- Knowledge of housing, welfare benefits and tenancy sustainment.
- Excellent communication and relationship-building skills.
- Strong organisational skills with accurate record keeping.
- Confidence using Microsoft Office and digital case management systems.
- Ability to work independently, prioritise effectively and remain calm in challenging situations.
DESIRABLE
- Experience working within a residential domestic abuse or refuge service.
- Knowledge of housing law or homelessness pathways.
- A relevant qualification in housing, social care, VAWG or community support.
This is an opportunity to make a genuine difference to the lives of women and children at one of the most important moments in their journey. You'll become part of a supportive team that values collaboration, compassion and professional development, while working in a role where your skills, empathy and commitment have a lasting impact every single day. If you're ready to help women build safer futures, we'd love to hear from you.
This role is subject to an Enhanced DBS check.
Closing Date: 29 July 2026
Interviews: Will take place face to face in Stamford Hill, week commencing 3 August 2026.
HOW TO APPLY
Please submit your CV and short Covering Letter detailing how you meet the requirements of this role. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Housing & Support Worker (AWDO-P14948) in London employer: AWD Online
Join a dynamic and supportive team as a Finance Analyst, where your skills in financial modelling and analysis will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, all while being located in a vibrant area that offers a great work-life balance. With competitive benefits and a commitment to innovation, we are dedicated to creating a rewarding environment for our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Housing & Support Worker (AWDO-P14948) in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at AWD Online.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from AWD Online!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like AWD Online, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at AWD Online or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing & Support Worker (AWDO-P14948) in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to AWD Online:Before hitting send, make sure to tailor your application specifically to AWD Online! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at AWD Online
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
