Support and Wellbeing Officer (Housing / Homelessness) in Liverpool

Support and Wellbeing Officer (Housing / Homelessness) in Liverpool

Liverpool Full-Time 26297 - 26297 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support residents experiencing homelessness with tailored support and wellbeing activities.
  • Company: Join a dedicated team focused on making a difference in the community.
  • Benefits: Competitive salary, benefits package, and opportunities for personal growth.
  • Other info: Dynamic role with travel across accommodation sites and a chance to build community connections.
  • Why this job: Make a real impact by helping individuals achieve independence and stability.
  • Qualifications: Experience in supporting vulnerable individuals and developing support plans.

The predicted salary is between 26297 - 26297 £ per year.

A rewarding opportunity for a Support and Wellbeing Officer with experience supporting people experiencing homelessness, complex needs, mental health challenges and supported accommodation environments.

We have a fantastic new job opportunity for a Support and Wellbeing Officer to provide person-centred support to residents experiencing homelessness and complex needs within supported accommodation services. As the Support and Wellbeing Officer you will deliver support planning, safeguarding, wellbeing activities, resident engagement and tenancy-related support that promotes independence, recovery and positive outcomes. The Support and Wellbeing Officer will work closely with residents, external agencies and community organisations to improve wellbeing, encourage participation and help residents move towards long-term housing stability and independent living.

DUTIES

  • Resident Support: Welcoming new residents, carrying out inductions and providing ongoing housing-related support within supported accommodation services.
  • Support Planning: Developing and reviewing person-centred support plans, wellbeing plans and resident risk assessments.
  • Safeguarding Responsibilities: Promoting safeguarding, health and safety and resident welfare at all times.
  • Case Management: Holding regular support sessions focused on homelessness recovery, tenancy sustainment and independent living goals.
  • Wellbeing Activities: Planning and delivering wellbeing initiatives, workshops, learning opportunities and community-based activities.
  • Partnership Working: Liaising with housing providers, support agencies, social prescribing teams and community organisations to improve resident outcomes.
  • Resident Engagement: Encouraging participation, confidence building and social inclusion through positive resident involvement.
  • Tenancy Support: Assisting residents with housing applications, welfare benefits, budgeting and move-on accommodation.
  • Record Keeping: Maintaining accurate support records, monitoring information and wellbeing programme evaluations.

CANDIDATE REQUIREMENTS

  • ESSENTIAL: Previous experience supporting people experiencing homelessness, housing difficulties or complex needs.
  • Proven experience developing support plans, wellbeing plans and resident risk assessments.
  • Experience delivering wellbeing activities, resident engagement programmes or community initiatives.
  • Strong written and verbal communication skills with residents, support agencies and partner organisations.
  • Ability to build positive relationships with vulnerable adults, colleagues, volunteers and external stakeholders.
  • Understanding of safeguarding responsibilities, professional boundaries and trauma-informed support.
  • Ability to manage a varied caseload and prioritise multiple support needs effectively.
  • Full driving licence and access to a vehicle due to travel across accommodation sites.
  • DESIRABLE: Awareness of homelessness services, supported housing and community support networks across the Wirral.
  • Understanding of mental health support strategies, addiction and recovery-focused approaches.
  • Experience working with statutory services, voluntary organisations or wellbeing providers.

This role requires an Enhanced DBS check.

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.

Support and Wellbeing Officer (Housing / Homelessness) in Liverpool employer: AWD Online

Join a compassionate and dedicated team as a Support and Wellbeing Officer in Birkenhead, where you will have the opportunity to make a real difference in the lives of individuals experiencing homelessness and complex needs. Our supportive work culture prioritises employee wellbeing and professional development, offering ongoing training and growth opportunities within a collaborative environment. With a focus on person-centred support and community engagement, we empower our staff to create positive outcomes for residents while enjoying a fulfilling career in a vibrant location.

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Contact Details:

AWD Online Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Support and Wellbeing Officer (Housing / Homelessness) in Liverpool

Tip Number 1

Network like a pro! Reach out to your contacts in the housing and homelessness sector. Attend local events or workshops where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!

Tip Number 2

Show your passion! When you get that interview, make sure to express why you care about supporting those experiencing homelessness. Share personal stories or experiences that highlight your commitment to wellbeing and community support.

Tip Number 3

Prepare for situational questions! Think about scenarios you might face as a Support and Wellbeing Officer. Be ready to discuss how you would handle specific challenges, like supporting someone with complex needs or engaging residents in wellbeing activities.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates like you who are eager to make a difference in the community.

We think you need these skills to ace Support and Wellbeing Officer (Housing / Homelessness) in Liverpool

Experience supporting people experiencing homelessness
Support planning
Safeguarding responsibilities
Case management
Wellbeing activities delivery
Partnership working
Resident engagement

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Support and Wellbeing Officer role. Highlight any relevant experience in supporting individuals with complex needs or homelessness, as this will catch our eye!

Showcase Your Communication Skills:Since strong written and verbal communication is key for this role, use your application to demonstrate how you've effectively communicated with residents and partner organisations in the past. We love seeing real examples!

Be Person-Centred:In your application, emphasise your approach to person-centred support. Share specific instances where you’ve developed support plans or engaged residents in wellbeing activities. This shows us you understand the heart of the role!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at AWD Online

Know Your Stuff

Make sure you brush up on your knowledge about homelessness and the specific challenges faced by individuals in supported accommodation. Familiarise yourself with relevant support strategies and community resources in the Wirral area. This will show that you're not just interested in the role, but that you genuinely understand the issues at hand.

Showcase Your Experience

Prepare to discuss your previous roles in detail, especially those related to supporting vulnerable adults. Use specific examples to illustrate how you've developed support plans or engaged residents in wellbeing activities. This will help the interviewers see how your experience aligns with their needs.

Demonstrate Empathy and Communication Skills

As a Support and Wellbeing Officer, you'll need to build strong relationships with residents and external partners. Practice articulating your approach to communication and how you handle sensitive situations. Highlight any experiences where you've successfully navigated challenging conversations or built rapport with clients.

Ask Thoughtful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, the types of wellbeing initiatives they currently have, or how they measure success in resident engagement. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.