Energy Services Manager (AWDO-P15054) in Waterloo) in Liverpool

Are you an enthusiastic and motivated energy, utilities or compliance professional with a good understanding of heat network regulations? This is a great opportunity to play a key role in service performance, regulatory compliance and continuous improvement for a growing organisation providing energy services across heat networks, metering, billing, revenue collection and engineering support.

This role is officially known as a Heat Networks Manager.

SALARY: £44,000 - £50,000 per annum (DOE) + Performance Bonus + Benefits

LOCATION: Office based in Waterloo, Liverpool, with occasional travel and work in London

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 35 hours per week, Monday to Friday. The business operates between 08:00 and 18:00, with occasional management cover required outside these hours for change and project activities.

JOB OVERVIEW

This is an exciting opportunity for an Energy Services Manager to lead regulatory compliance, performance improvement and service optimisation across managed heat network services. As the Energy Services Manager, you will guide the business in achieving and maintaining compliance with new heat network regulations, reviewing service performance, identifying improvements and supporting effective reporting. The Energy Services Manager will also provide consultancy input for new and existing clients, help shape new business proposals, deliver internal and client training, and remain up to date with evolving regulation, implementation challenges and wider sector developments.

DUTIES

• Regulatory Compliance: Lead, guide and shape the organisation in achieving and maintaining compliance with new heat network regulations.
• Performance Monitoring: Review and monitor the performance of managed heat networks, driving optimisation improvements and clear reporting.
• Client Consultancy: Provide consultancy support to new and existing clients, helping to shape service solutions and new business proposals.
• Training Delivery: Design and deliver training and CPD sessions internally and for clients.
• Sector Knowledge: Maintain up-to-date knowledge of evolving regulations, implementation challenges and wider sector developments.
• Service Improvement: Identify opportunities to improve quality, delivery, processes and service outcomes.
• Commercial Input: Support sound commercial decisions through good business awareness and practical judgement.
• Senior Team Contribution: Act as an active member of the senior management team, leading by example and supporting positive change.

CANDIDATE REQUIREMENTS

ESSENTIAL

• A good understanding of heat network regulation.
• Relevant experience in energy management, regulated utilities, metering and billing, housing, property management or a related area.
• Strong analytical skills with a focus on quality, performance and continuous improvement.
• Demonstrable experience delivering service improvements and driving change.

DESIRABLE

• A background in delivering heat network related services.
• Project or programme management skills.
• Degree level education, or HNC / HND level with strong vocational experience and relevant qualifications.
• Project management qualifications or related accreditation.

Candidates must be eligible to live and work in the UK.

BENEFITS

• Contributory workplace pension scheme.
• Free on-site parking.
• Company bonus based on company financial performance.
• 23 days’ holiday plus statutory bank holidays, rising with service to a maximum of 27 days.