AWD online is recruiting a Junior IT Support Technician / Service Desk Analyst to offer first-line incident and request support within a collaborative managed services team. This entry-level role includes full training with a provisional November 2026 start and a hybrid location in Bristol.
You will handle incidents from first contact through resolution, assist clients, and contribute to knowledge base updates, process improvements and security awareness while developing practical IT support
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Junior IT Support & Service Desk (Hybrid | Full Training) employer: AWD Online
Join a dynamic and supportive team within a large education organisation that prioritises employee growth and wellbeing. With a strong focus on shaping the people strategy, you will benefit from a collaborative work culture, competitive salary, and opportunities for professional development while making a meaningful impact across North Somerset and Bristol.