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- Tasks: Join us as a Junior IT Support Consultant, assessing IT readiness and supporting new tech deployments.
- Company: We're a leading consultancy in Bristol, specialising in Microsoft 365, Azure, and Teams solutions.
- Benefits: Enjoy 25 days holiday, private healthcare, training opportunities, and a supportive work culture.
- Why this job: Kickstart your IT career with hands-on experience and potential growth into project management roles.
- Qualifications: No prior experience needed; just a passion for tech and strong communication skills.
- Other info: Full training provided; all levels of experience considered. Apply even if you don't meet every requirement!
The predicted salary is between 20400 - 25200 £ per year.
Junior IT Support Consultant who is tech-savvy, detailed oriented, has great people skills and looking to kick start their career in IT and project delivery is required for a well-established consultancy based in Bristol, South West England.
This position is officially known within the organisation as a Site Transition Technician
ALL LEVELS OF EXPERIENCE CONSIDERED – FULL TRAINING PROVIDED
If you have an IT certification then great. Or you may be a recent IT Graduate looking for your first role in tech. Or you may have worked as an IT Support Engineer and would like to transition to a job which could lead to roles in Project Management and Technical Consultancy. As long as you have a passion for technology and are a great people person with an eye for detail, then we would love to hear from you.
SALARY: £24,000 – £30,000 per annum (depending on experience) + Benefits
LOCATION: Bristol, South West England with travel to customer sites UK wide
JOB TYPE: 1 Year Fixed-Term Contract (Start date: September 2025)
WORKING HOURS: 37.5 Hours per Week, Monday to Friday
PLEASE NOTE: Candidates will need a Full Driving Licence
JOB OVERVIEW
We have a fantastic new job opportunity for aJunior IT Support Consultant / Site Transition Technician who is tech-savvy, detailed oriented, has great people skills and looking to kick start their career in IT and project delivery.
The company specialise in helping organisations maximise their investments in Microsoft 365, Azure and Teams voice management. They provide expert consultancy, 24/7 support, and automation-driven administration and configuration services to streamline communication, enhance collaboration and boost productivity for their clients.
Working as the Junior IT Support Consultant / Site Transition Technician you will visit client sites UK wide to assess the IT readiness for any new hardware / software deployment that the company will be rolling out.
You will also participate in key project phases including discovery, testing, go-live and early life technical support.
As the Junior IT Support Consultant / Site Transition Technician you will need excellent documentation skills, be extremely detailed orientated with strong written and verbal communication skills.
DUTIES
Once trained your duties as the Junior IT Support Consultant / Site Transition Technician include:
- Conduct UK-Wide On-Site IT Readiness Assessments: Evaluate existing IT infrastructure at various customer locations across the UK, assessing network capabilities, hardware, software, and overall readiness for new system deployments
- Document Existing IT Equipment and Infrastructure: Methodically gather and document detailed information on current IT equipment (servers, workstations, networking devices, peripherals, software configurations) to create an accurate technical baseline
- Maintain and Update Technical Documentation and Spreadsheets: Proactively update and manage critical technical documents, including network diagrams, hardware inventories, IP schemes, and configuration details, ensuring all IT asset and project progress data is current
- Collaborate with Technical Experts for Data Validation: Work with internal and external technical specialists (e.g., network engineers, system architects) to validate gathered data, troubleshoot issues, and ensure data accuracy before deployment
- Provide Hands-On Support for New Equipment & Software Deployment: Actively participate in the physical installation, configuration, and testing of new IT equipment and software, ensuring seamless integration and adherence to project standards
- Adhere to Structured Site Enablement Processes: Strictly follow established methodologies and protocols for site enablement, ensuring consistency, efficiency, and best practices across all project phases (e.g., using checklists, deployment guides)
- Actively Participate Across Key Project Phases: Be integral to all critical project stages: Discovery (requirements gathering), Testing (solution validation), Go-Live (system deployment and cutover), and Early Life Support (post-deployment assistance)
CANDIDATE REQUIREMENTS
- Strong IT literacy and confidence using PCs and tablets
- Excellent communication and documentation skills
- A proactive, team-oriented mindset
- Willingness to travel and work flexible hours when needed
- Full UK driving licence
DESIRABLE (but not essential)
- Awareness of Microsoft 365 and Teams
- Certifications in Technology or Business Management
- PRINCE2 Foundation or ITIL qualifications
WHY JOIN
- Be part of a forward-thinking team delivering real impact
- Gain hands-on experience in IT transformation projects
- Develop skills that can lead to roles in Project Management, Technical Consultancy, and more
- Develop your knowledge of Microsoft tooling and gain Microsoft certifications
Great employee benefits which include:
- 25 days holiday (plus bank holidays)
- Company pension
- Income Protection
- Private healthcare with employer contribution
- Death in Service (4 x salary)
- Enhanced family leave policies
- Buy/Sell holiday
- Training & Development
- Employee discounts
- Volunteer Day
Do not meet every single requirement……..
If you are passionate about IT and excited by this role but do not meet all the requirements or your experience does not align perfectly, please apply anyway – you may just be the right candidate the company is looking for!
APPLY TODAY…
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-C13614
Full-Time, Fixed Term Contract IT Jobs, Careers and Vacancies. Find a new job and work in in Bristol, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency
awd online | http://www.awdo.co.uk
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Junior IT Support Consultant / IT Graduates Considered employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Support Consultant / IT Graduates Considered
✨Tip Number 1
Familiarise yourself with Microsoft 365, Azure, and Teams. Since the company focuses on these technologies, having a solid understanding of their functionalities will not only boost your confidence but also demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with professionals in the IT consultancy field. Attend local tech meetups or online forums to connect with others who work in similar roles. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your problem-solving skills during interviews. Think of specific examples where you've successfully resolved technical issues or improved processes, as this will showcase your ability to handle the responsibilities of the Junior IT Support Consultant role.
✨Tip Number 4
Be ready to demonstrate your communication skills. Since the role requires excellent documentation and collaboration with technical experts, practice explaining complex IT concepts in simple terms to show that you can effectively communicate with both technical and non-technical stakeholders.
We think you need these skills to ace Junior IT Support Consultant / IT Graduates Considered
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Junior IT Support Consultant role. Emphasise your tech-savviness, attention to detail, and any customer service experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your eagerness to kick start your career in IT. Mention specific projects or experiences that demonstrate your people skills and attention to detail.
Highlight Relevant Qualifications: If you have any IT certifications or relevant coursework from your studies, be sure to include them in your application. This will show your commitment to the field and enhance your candidacy.
Show Enthusiasm for Learning: In your application, express your willingness to learn and grow within the company. Mention your excitement about the training provided and how it aligns with your career goals in IT and project management.
How to prepare for a job interview at AWD online
✨Show Your Passion for Technology
Make sure to express your enthusiasm for IT and technology during the interview. Share any personal projects or experiences that highlight your interest in tech, as this will resonate well with the interviewers.
✨Demonstrate Your People Skills
Since this role involves working closely with clients, it's crucial to showcase your communication and interpersonal skills. Prepare examples of how you've successfully collaborated with others or resolved conflicts in previous roles or projects.
✨Prepare for Technical Questions
Even if you're a recent graduate, be ready to discuss basic IT concepts and tools, especially those related to Microsoft 365 and Teams. Brush up on your knowledge of common IT issues and solutions to demonstrate your readiness for the role.
✨Highlight Your Attention to Detail
Given the detailed-oriented nature of the job, prepare to discuss instances where your attention to detail made a difference. Whether it’s through documentation or project management, showing that you can maintain accuracy is key.