At a Glance
- Tasks: Join us as a Junior IT Support Consultant, assessing IT readiness and supporting new tech deployments.
- Company: We're a leading consultancy in Bristol, specialising in Microsoft 365, Azure, and Teams solutions.
- Benefits: Enjoy 25 days holiday, private healthcare, training opportunities, and a supportive work culture.
- Other info: Full training provided; all levels of experience considered. Apply even if you don't meet every requirement!
- Why this job: Kickstart your IT career with hands-on experience and potential growth into project management roles.
- Qualifications: No prior experience needed; just a passion for tech and strong communication skills.
The predicted salary is between 20400 - 25200 £ per year.
Junior IT Support Consultant who is tech-savvy, detailed oriented, has great people skills and looking to kick start their career in IT and project delivery is required for a well-established consultancy based in Bristol, South West England.
This position is officially known within the organisation as a Site Transition Technician
ALL LEVELS OF EXPERIENCE CONSIDERED – FULL TRAINING PROVIDED
If you have an IT certification then great. Or you may be a recent IT Graduate looking for your first role in tech. Or you may have worked as an IT Support Engineer and would like to transition to a job which could lead to roles in Project Management and Technical Consultancy. As long as you have a passion for technology and are a great people person with an eye for detail, then we would love to hear from you.
SALARY: £24,000 - £30,000 per annum (depending on experience) + Benefits
LOCATION: Bristol, South West England with travel to customer sites UK wide
JOB TYPE: 1 Year Fixed-Term Contract (Start date: September 2025)
WORKING HOURS: 37.5 Hours per Week, Monday to Friday
PLEASE NOTE: Candidates will need a Full Driving Licence
JOB OVERVIEW
We have a fantastic new job opportunity for aJunior IT Support Consultant / Site Transition Technician who is tech-savvy, detailed oriented, has great people skills and looking to kick start their career in IT and project delivery.
The company specialise in helping organisations maximise their investments in Microsoft 365, Azure and Teams voice management. They provide expert consultancy, 24/7 support, and automation-driven administration and configuration services to streamline communication, enhance collaboration and boost productivity for their clients.
Working as the Junior IT Support Consultant / Site Transition Technician you will visit client sites UK wide to assess the IT readiness for any new hardware / software deployment that the company will be rolling out.
You will also participate in key project phases including discovery, testing, go-live and early life technical support.
As the Junior IT Support Consultant / Site Transition Technician you will need excellent documentation skills, be extremely detailed orientated with strong written and verbal communication skills.
DUTIES
Once trained your duties as the Junior IT Support Consultant / Site Transition Technician include:
- Conduct UK-Wide On-Site IT Readiness Assessments: Evaluate existing IT infrastructure at various customer locations across the UK, assessing network capabilities, hardware, software, and overall readiness for new system deployments
- Document Existing IT Equipment and Infrastructure: Methodically gather and document detailed information on current IT equipment (servers, workstations, networking devices, peripherals, software configurations) to create an accurate technical baseline
- Maintain and Update Technical Documentation and Spreadsheets: Proactively update and manage critical technical documents, including network diagrams, hardware inventories, IP schemes, and configuration details, ensuring all IT asset and project progress data is current
- Collaborate with Technical Experts for Data Validation: Work with internal and external technical specialists (e.g., network engineers, system architects) to validate gathered data, troubleshoot issues, and ensure data accuracy before deployment
- Provide Hands-On Support for New Equipment & Software Deployment: Actively participate in the physical installation, configuration, and testing of new IT equipment and software, ensuring seamless integration and adherence to project standards
- Adhere to Structured Site Enablement Processes: Strictly follow established methodologies and protocols for site enablement, ensuring consistency, efficiency, and best practices across all project phases (e.g., using checklists, deployment guides)
- Actively Participate Across Key Project Phases: Be integral to all critical project stages: Discovery (requirements gathering), Testing (solution validation), Go-Live (system deployment and cutover), and Early Life Support (post-deployment assistance)
CANDIDATE REQUIREMENTS
- Strong IT literacy and confidence using PCs and tablets
- Excellent communication and documentation skills
- A proactive, team-oriented mindset
- Willingness to travel and work flexible hours when needed
- Full UK driving licence
DESIRABLE (but not essential)
- Awareness of Microsoft 365 and Teams
- Certifications in Technology or Business Management
- PRINCE2 Foundation or ITIL qualifications
WHY JOIN
- Be part of a forward-thinking team delivering real impact
- Gain hands-on experience in IT transformation projects
- Develop skills that can lead to roles in Project Management, Technical Consultancy, and more
- Develop your knowledge of Microsoft tooling and gain Microsoft certifications
Great employee benefits which include:
- 25 days holiday (plus bank holidays)
- Company pension
- Income Protection
- Private healthcare with employer contribution
- Death in Service (4 x salary)
- Enhanced family leave policies
- Buy/Sell holiday
- Training & Development
- Employee discounts
- Volunteer Day
Do not meet every single requirement........
If you are passionate about IT and excited by this role but do not meet all the requirements or your experience does not align perfectly, please apply anyway – you may just be the right candidate the company is looking for!
APPLY TODAY…
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-C13614
Full-Time, Fixed Term Contract IT Jobs, Careers and Vacancies. Find a new job and work in in Bristol, South West England. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
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AWD-IN-SPJ
#J-18808-LjbffrJunior IT Support Consultant / IT Graduates Considered employer: AWD online
Join a dynamic and innovative consultancy in Bristol, where you will kick-start your IT career as a Junior IT Support Consultant. With a strong focus on employee development, the company offers comprehensive training, opportunities for growth into Project Management and Technical Consultancy roles, and a supportive work culture that values collaboration and impact. Enjoy excellent benefits including 25 days holiday, private healthcare, and a vibrant team environment that encourages passion for technology.
StudySmarter Expert Advice🤫
We think this is how you could land Junior IT Support Consultant / IT Graduates Considered
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what AWD online values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges AWD online might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at AWD online!
✨Direct Apply to AWD online
Let's not forget to apply directly through the AWD online website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Junior IT Support Consultant / IT Graduates Considered
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at AWD online.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at AWD online. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at AWD online
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
