AWD online is seeking an IT Support Engineer / Service Desk Analyst to provide hands-on deskside support across multiple client sites in London and remote support from the office.
You will troubleshoot Windows 10/11 and Microsoft 365, assist with onboarding/offboarding, manage ServiceNow-like tickets, and resolve business application issues while adhering to ITIL processes. A strong customer focus and clear English communication are essential.
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IT Support Engineer — Onsite & Remote with Bonus employer: AWD Online
Join a dynamic and supportive team within a large education organisation that prioritises employee growth and wellbeing. With a strong focus on shaping the people strategy, you will benefit from a collaborative work culture, competitive salary, and opportunities for professional development while making a meaningful impact across North Somerset and Bristol.
