At a Glance
- Tasks: Provide remote technical support and assist clients with IT issues.
- Company: Join a growing tech company with a supportive team culture.
- Benefits: Competitive salary, mileage allowance, and hybrid working options.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Kickstart your career in IT while making a difference for clients.
- Qualifications: Experience in IT support and a full driving licence required.
The predicted salary is between 25000 - 27000 £ per year.
An excellent opportunity for an IT Support Engineer with Microsoft 365, service desk, remote technical support, networking and client-facing skills.
If you've also worked in the following roles, we'd also like to hear from you:
- IT Technician
- Technical Support Engineer
- Service Desk Engineer
- IT Helpdesk Analyst
- 1st / 2nd Line Support Engineer
- MSP Support Engineer
PLEASE NOTE: You will need to hold a full Driving Licence and have your own Vehicle (Mileage Allowance Paid).
SALARY: £25,000 to £27,000 per annum + Benefits
LOCATION: Hybrid with regular attendance at the Haslingden and Bury offices. There will also be client visits across Lancashire and Greater Manchester and remote working where possible.
JOB TYPE: Full-Time, Permanent
WORKING HOURS: Monday to Friday, 8:30am - 5:00pm
As the business continues to grow, the company has a fantastic new job opportunity for an IT Support Engineer to join their team. The IT Support Engineer will provide remote technical support.
IT Support Engineer employer: AWD Online
Join a dynamic and supportive team as an IT Support Engineer, where your skills in Microsoft 365 and client-facing support will be valued. With a hybrid working model that allows for flexibility and regular office attendance in Haslingden and Bury, you will benefit from a collaborative work culture that prioritises employee growth and development. Enjoy competitive salary packages, mileage allowances for client visits, and the opportunity to make a meaningful impact across Lancashire and Greater Manchester.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at local tech meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your Microsoft 365 knowledge and be ready to showcase your service desk experience. Practise common interview questions and think of examples that highlight your client-facing skills.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Use our website to find roles that match your skills and interests. Tailor your approach to each company to show them why you’re the perfect fit.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft 365, service desk roles, and any client-facing skills. We want to see how your background fits the IT Support Engineer role, so don’t be shy about showcasing relevant experiences!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your skills align with what we’re looking for. Keep it friendly and professional – we love a bit of personality!
Show Off Your Technical Skills:In your application, make sure to mention specific technical skills that relate to the job, like remote support and networking. We’re keen to know how you’ve tackled challenges in previous roles, so share those stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at AWD Online
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and any other relevant technologies. Be ready to discuss your experience with service desk operations and remote technical support, as these are key areas for the role.
✨Showcase Your Client-Facing Skills
Since this role involves client visits, be prepared to share examples of how you've successfully interacted with clients in the past. Highlight your communication skills and how you handle challenging situations with a positive attitude.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and show how you approach problem-solving effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the company culture, team dynamics, and the tools they use. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
