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For Companies At a Glance
- Tasks: Lead IT service delivery and drive digital transformation across the organisation.
- Company: Forward-thinking organisation with a focus on innovation and collaboration.
- Benefits: Generous annual leave, excellent pension scheme, and lifestyle discounts.
- Why this job: Make a real impact by managing cutting-edge IT projects and services.
- Qualifications: Degree level education or equivalent experience in IT service management.
- Other info: Hybrid working model with opportunities for career growth and development.
The predicted salary is between 49000 - 58000 £ per year.
Job Description
IT Service Delivery Manager
An excellent opportunity for a skilled IT professional to lead application and service delivery, driving digital transformation and managing business systems across a forward-thinking organisation.
If you’ve also worked in the following roles, we’d also like to hear from you: IT Manager, Systems Manager, Service Delivery Lead, Application Services Manager, Infrastructure Manager
SALARY: £59,009 – £64,673 per annum + Benefits
LOCATION: Hybrid role – working part from the office in Wokingham and part from home
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 37 hours per week
JOB OVERVIEW
We have a fantastic new job opportunity for an IT Service Delivery Manager.
As an IT Service Delivery Manager you will lead a team of specialists ensuring that business applications and IT services are strategically aligned, secure, and fit for purpose.
In this role you will oversee the full application lifecycle, manage vendor relationships, and deliver on technical projects that support digital transformation.
The IT Service Delivery Manager will play a key role in driving continual improvement, supporting colleagues across the organisation, and ensuring applications and services meet operational and service requirements.
APPLY TODAY
Ready to make your next career move? Apply Today for our Recruitment Team to review.
DUTIES
Your duties as the IT Service Delivery Manager include:
- Lead IT Strategy: Develop, implement and manage the organisation’s application and service delivery strategy
- Drive Continuous Improvement: Act as an enabler for ongoing enhancement of IT services and applications
- Technical Project Leadership: Oversee system implementations and major projects, ensuring resources and documentation are in place
- Application & Service Management: Manage upgrades, integrations, interfaces, incidents, changes, and problem resolution
- Data Integrity: Work with technical specialists on data migration and data quality within systems
- Vendor & Supplier Management: Oversee contracts, procurement, and supplier performance for application vendors
- Stakeholder Collaboration: Engage with colleagues across all Directorates to align applications and services with strategic goals
CANDIDATE REQUIREMENTS
- Educated to degree level or able to demonstrate equivalent knowledge and aptitude
- Proven experience of managing enterprise applications, databases, SaaS, cloud platforms, and integrations
- Previous experience in managing technical projects and IT teams to deliver business outcomes
- Experience with supplier management, procurement processes, and vendor negotiations
- A strong background in incident, problem and change management within IT service delivery
- Full UK Driving Licence
BENEFITS
- A generous annual leave entitlement of 31 days (rising to 36 days after 5 years continued local government service), plus Bank Holidays
- An excellent local government pension scheme
- Use of a free onsite gym
- Salary sacrifice car & cycle to work schemes
- A range of local & lifestyle discounts
- An employee assistance programme including 24/7 wellbeing helpline
And much more!
APPLY TODAY…
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P13947
Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Wokingham, Berkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
AWD-IN-SPJ
IT Service Delivery Manager employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend industry events, and join relevant online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their IT strategy and think about how your experience aligns with their goals. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific projects where you led teams or improved services. This will demonstrate your capability as an IT Service Delivery Manager.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates ready to drive digital transformation.
We think you need these skills to ace IT Service Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Service Delivery Manager role. Highlight your experience with application lifecycle management and any relevant technical projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about driving digital transformation and how your previous roles have prepared you for this position. Let us know what excites you about working with us!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved IT services or managed successful projects. We love seeing quantifiable results that demonstrate your impact.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at AWD online
✨Know Your Tech Inside Out
As an IT Service Delivery Manager, you need to be well-versed in the technologies and systems you'll be managing. Brush up on your knowledge of enterprise applications, cloud platforms, and data integrity practices. Be ready to discuss specific projects you've led and how you tackled challenges.
✨Showcase Your Leadership Skills
This role requires strong leadership abilities. Prepare examples of how you've successfully led teams or projects in the past. Highlight your experience in driving continuous improvement and managing vendor relationships, as these are key aspects of the job.
✨Understand the Business Goals
Familiarise yourself with the organisation's strategic goals and how IT services align with them. During the interview, demonstrate your understanding of how effective service delivery can drive digital transformation and support business outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making process. Think of scenarios where you've managed incidents or changes effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
