At a Glance
- Tasks: Support customers with technical enquiries and assist in product selection within the water and pump industry.
- Company: Join a global engineering business with a supportive team culture.
- Benefits: Structured training, competitive salary, and opportunities for career progression.
- Other info: Dynamic role with exposure to cutting-edge technologies and real-world applications.
- Why this job: Kickstart your career in technical sales and make a real impact in engineering solutions.
- Qualifications: HND, HNC or Degree in Mechanical or Electrical Engineering required.
The predicted salary is between 26500 - 30000 £ per year.
A great opportunity for a recent engineering graduate or technically minded candidate with an HND, HNC or Degree in Mechanical Engineering, Electrical Engineering or a related technical discipline to start a career in technical sales support, customer service and product selection within the water and pump industry. The role offers structured training, exposure to real-world engineering applications and the chance to develop both technical and commercial skills in a supportive, customer-focused environment.
The organisation has an excellent opportunity for a Graduate Technical Sales Support Engineer to support customers and the internal sales team with technical enquiries, product selection, quotations and sales administration. Working across a broad product portfolio, as the Graduate Technical Sales Support Engineer you will gain knowledge of water pumps, control panels, variable speed drives, plastic fittings and associated accessories. Full product and application training will be provided, making this a strong entry point for someone motivated to build a long-term career in a technical sales environment. This role would suit someone with a mechanical, electrical or related technical qualification who enjoys solving problems, communicating with customers and turning technical information into practical solutions.
DUTIES
- Customer Enquiries: Respond to customer enquiries by phone and email, providing prompt, clear and professional support
- Product Selection: Interpret technical requirements and assist with selecting appropriate pump systems and associated equipment
- Quotations: Prepare and issue accurate, competitive quotations based on customer specifications
- Sales Team Support: Provide technical and commercial insight to support the sales team with product applications
- Product Knowledge: Build and maintain knowledge across pumps, controls, drives and accessories
- Customer Communication: Answer incoming telephone calls and direct or resolve queries effectively
- Relationship Building: Develop strong customer relationships by delivering high-quality service
- Troubleshooting Support: Provide guidance and basic troubleshooting support where required
- Sales Administration: Assist with order processing, enquiry tracking and general sales administration (estimated 20% of your time)
- Record Keeping: Maintain accurate records of enquiries, quotations and customer communications
- Team Collaboration: Work closely with colleagues across sales, operations and technical teams to support smooth day-to-day operations
CANDIDATE REQUIREMENTS
ESSENTIAL
- HND, HNC or Degree in Mechanical Engineering, Electrical Engineering or a related technical discipline
- Strong interest in technical sales and customer-facing work
- Excellent communication and interpersonal skills
- Good problem-solving ability and attention to detail
- Ability to manage multiple enquiries and prioritise workload effectively
- Proficient in Microsoft Office, including Excel, Word and Outlook
- Customer-focused mindset and willingness to help
- Ability to interpret technical information and translate it into practical solutions
- Strong organisational and administrative skills
- Flexible, proactive team player
- Motivation to learn and grow within a technical sales environment
DESIRABLE
- Knowledge or interest in pumps, motors, fluid handling or water systems
- Interest in mechanical and electrical aspects of water systems
- Commercial awareness and ability to understand customer needs
- Experience, including placement or internship experience, in a technical or customer-facing role
BENEFITS
- Structured training and development pathway
- Opportunity to build a long-term career within a global engineering business
- Supportive team environment with exposure to a wide range of technologies and applications
- Exposure to real-world customer applications and engineering solutions
- Potential progression into Technical Sales Engineer, Applications Engineer or External Sales / Account Management
Graduate Technical Sales Support Engineer in Ipswich employer: AWD Online
Join a dynamic and supportive team as a Finance Analyst, where your skills in financial modelling and analysis will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, all while being located in a vibrant area that offers a great work-life balance. With competitive benefits and a commitment to innovation, we are dedicated to creating a rewarding environment for our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Technical Sales Support Engineer in Ipswich
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Graduate Technical Sales Support Engineer at AWD Online, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including AWD Online. Tailor your message to explain why you’re drawn to them and how you can contribute as a Graduate Technical Sales Support Engineer. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Graduate Technical Sales Support Engineer in Ipswich
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for AWD Online:When writing your cover letter, make sure to tailor your message specifically for AWD Online. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at AWD Online
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show AWD Online that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show AWD Online that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with AWD Online’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
