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- Tasks: Manage sales orders, customer enquiries, and support stock control in a busy office.
- Company: Join a well-established manufacturing organisation with a dynamic team.
- Benefits: Competitive salary, benefits, and a supportive work environment.
- Other info: Great opportunity for career growth in a fast-paced setting.
- Why this job: Make a real impact by delivering excellent customer service and supporting sales.
- Qualifications: Experience in sales administration or customer service is a plus.
The predicted salary is between 25000 - 30000 £ per year.
An exciting opportunity for a Sales Administrator / Customer Service Administrator to join a busy manufacturing office supporting sales order processing, customer enquiries, stock control and sales support within a fast-paced team environment.
SALARY: £25,000 to £30,000 pro rata + Benefits
LOCATION: Heathrow, West London - Fully Site Based
JOB TYPE: Full-Time, 3 Month Fixed Term Contract (initial)
WORKING HOURS: 39 hours per week, Monday to Thursday 8am to 4:30pm and Friday 8am to 3:30pm
JOB OVERVIEW: We have a fantastic new job opportunity for a Sales Administrator / Customer Service Administrator to join a well-established manufacturing organisation on an initial fixed-term contract. Working within a busy office and customer support environment, the Sales Administrator / Customer Service Administrator will manage sales order processing, customer enquiries, CRM updates and stock control administration while liaising with suppliers and hauliers. As a Sales Administrator / Customer Service Administrator you will play a key role supporting customer relationships, ensuring accurate order processing and delivering excellent customer service across the wider sales support function.
DUTIES: Your duties as the Sales Administrator / Customer Service Administrator include:
- Processing Sales Orders: Managing customer orders accurately and preparing orders for dispatch
- Handling Customer Enquiries: Responding to telephone and email enquiries while delivering excellent customer service
- Supporting Sales Administration: Providing administrative support to the wider sales and customer support teams
- Maintaining CRM and Order Systems: Updating customer records, order information and sales administration systems
- Liaising with Suppliers and Hauliers: Coordinating deliveries and supporting smooth logistics operations
- Supporting Stock Control Activities: Assisting with stock monitoring and inventory administration
- Maintaining Price Lists: Ensuring pricing information is updated and accurately recorded
- Completing General Office Administration: Supporting filing, data entry and day-to-day administrative tasks
- Working Collaboratively: Building effective working relationships across internal departments and external customers
CANDIDATE REQUIREMENTS: Previous experience in sales administration, customer service administration or office support roles. Proven experience delivering excellent customer support in a busy office environment. Experience using CRM systems, sales ordering systems and Microsoft Office applications. Strong working knowledge of Word, Excel and Outlook. Excellent verbal and written communication skills. Highly organised with excellent attention to detail and the ability to multitask. Able to prioritise tasks effectively and manage workload with minimal supervision. Comfortable collaborating within a wider team while supporting shared business objectives.
Sales Administrator / Customer Service Administrator in Hounslow employer: AWD Online
Contact Detail:
AWD Online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator / Customer Service Administrator in Hounslow
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Sales Administrator role, and who knows? They might just have the inside scoop on openings that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews! Research common questions for Sales Administrators and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your skills effectively.
✨Tip Number 3
Show off your skills! Bring along examples of your previous work or achievements related to sales administration. Whether it's a project you managed or a customer service success story, tangible evidence can really impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Sales Administrator / Customer Service Administrator in Hounslow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration or customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Sales Administrator role. Keep it friendly and professional, and let us know what excites you about joining our team.
Show Off Your Skills: Mention your experience with CRM systems and Microsoft Office applications. We love candidates who can demonstrate their tech-savviness, so give us examples of how you've used these tools in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we can’t wait to hear from you!
How to prepare for a job interview at AWD Online
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator / Customer Service Administrator inside out. Familiarise yourself with sales order processing, customer enquiries, and CRM systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your previous roles that highlight your skills in customer service and administration. Think about times when you successfully managed customer enquiries or streamlined processes. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to sales administration and customer service. Practising your responses will help you articulate your thoughts clearly and reduce any nerves on the day.
✨Ask Smart Questions
At the end of the interview, be ready to ask insightful questions about the company culture, team dynamics, or specific challenges the sales team faces. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.