At a Glance
- Tasks: Manage guest check-ins and provide top-notch customer service in a busy hotel.
- Company: AWD online, a vibrant hotel focused on excellent guest experiences.
- Benefits: Full-time position with flexible hours and opportunities for growth.
- Other info: Exciting opportunity to work in a fast-paced environment with weekend shifts.
- Why this job: Join a dynamic team and make guests feel at home every day.
- Qualifications: Strong communication and organisation skills are a must.
The predicted salary is between 27800 - 30000 £ per year.
AWD online is seeking a Full-Time Front of House / Hotel Receptionist Concierge to deliver excellent service and support in a busy hotel environment. The role requires strong communication and organisation skills, as you will manage guest check-ins, provide customer service, and handle administrative tasks efficiently. Flexibility in working hours is essential, with shifts including weekends. Submit your CV to apply for this exciting opportunity.
Hotel Front Desk Concierge - Guest Services Lead (FT) employer: AWD Online
AWD online is an exceptional employer that values its team members by fostering a supportive and dynamic work culture in the hospitality sector. With a focus on employee growth, we offer comprehensive training and development opportunities, ensuring that our staff can thrive in their roles while enjoying the vibrant atmosphere of our busy hotel environment. Join us to be part of a dedicated team that prioritises excellent service and creates memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Front Desk Concierge - Guest Services Lead (FT)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AWD Online. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AWD Online
Don't be shy about reaching out to AWD Online directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Front Desk Concierge - Guest Services Lead (FT)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AWD Online and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AWD Online
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
