Pastoral Manager / Head of Student Services in Hampshire
Pastoral Manager / Head of Student Services

Pastoral Manager / Head of Student Services in Hampshire

Hampshire Full-Time 27183 - 27183 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead pastoral support, manage student welfare, and promote positive behaviour in a vibrant school environment.
  • Company: Dynamic secondary school focused on student success and wellbeing.
  • Benefits: Competitive salary, wellbeing days, free parking, and access to leisure facilities.
  • Other info: Join a supportive team with excellent career development opportunities.
  • Why this job: Make a real difference in students' lives and foster a positive school culture.
  • Qualifications: Experience in pastoral roles, strong communication skills, and a passion for student engagement.

The predicted salary is between 27183 - 27183 £ per year.

Salary: £33,179 per annum FTE / Actual Annual Salary £27,883 (based on 38 weeks) + Benefits

Location: Hedge End, Southampton, Hampshire (SO30) – Fully Site Based

Job Type: Full-time, Permanent

Working Hours: Monday to Thursday 8.00 am – 4.00 pm and Friday 8.00 am – 3.30 pm (37 hours per week, term time only, 38 weeks)

Job Overview

We have a fantastic new opportunity for a Pastoral Manager / Head of Student Services to lead a high‑impact pastoral support function within a fast‑paced secondary school setting. In this role you will play a central part in behaviour management, safeguarding, attendance monitoring and student wellbeing, ensuring every learner receives the support they need to succeed. Working closely with senior leadership, you will lead a dedicated team, coordinate interventions and build strong relationships with students, families and external agencies to improve outcomes and remove barriers to learning. This is a rewarding opportunity for a proactive leader with strong communication skills, emotional intelligence and a passion for inclusion, student engagement and a positive school culture.

Responsibilities

  • Lead Student Hub operations: oversee the day‑to‑day running of the Student Hub, ensuring a safe, structured and supportive environment.
  • Manage Pastoral Support Team: lead, motivate and develop staff to deliver high‑quality student services and interventions.
  • Support Student Welfare: provide pastoral care and emotional support to students experiencing challenges in school or at home.
  • Coordinate Behaviour Management: promote positive behaviour strategies and support staff with challenging behaviour incidents.
  • Monitor Attendance: track attendance, punctuality and persistent absence, implementing strategies to improve engagement.
  • Liaise with Families and Agencies: build effective relationships with parents, carers and external professionals to support student outcomes.
  • Oversee Interventions: coordinate targeted pastoral interventions, including support for SEMH and EBSA needs.
  • Provide Safeguarding Support: act as a key safeguarding contact, identifying concerns and escalating where appropriate.
  • Analyse Data and Report: monitor the impact of interventions and produce reports for senior leadership.
  • Promote Inclusion: support inclusive practices and remove barriers to learning for vulnerable students.

Candidate Requirements

  • Previous experience in a pastoral, student services or behaviour management role within education.
  • Proven experience of leading or supervising staff in a school or similar environment.
  • Strong knowledge of safeguarding, student welfare and behaviour management strategies.
  • Experience with attendance monitoring and intervention planning.
  • A background in supporting students with SEMH, EBSA or behavioural needs.
  • Excellent communication and interpersonal skills with the ability to build rapport with students and families.
  • Ability to manage complex situations with empathy, resilience and professionalism.
  • Experience working with external agencies and multi‑disciplinary teams.
  • Strong organisational skills with the ability to manage competing priorities.
  • Confidence using data to inform decisions and improve student outcomes.

Benefits

  • Friendly and sociable colleagues.
  • One fully paid wellbeing day per academic year.
  • Extended two‑week October half term (trial period).
  • Free on‑site car parking.
  • Discounted staff membership for on‑site leisure facilities.
  • Access to a public sector pension scheme.
  • Cycle‑to‑work scheme.
  • Good transport links.

The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks. We reserve the right to close any of our vacancies early.

Pastoral Manager / Head of Student Services in Hampshire employer: AWD Online

Join a supportive and dynamic educational environment in Hedge End, Southampton, where your role as Pastoral Manager / Head of Student Services will be pivotal in shaping student wellbeing and success. With a strong emphasis on professional development, a friendly work culture, and unique benefits such as a fully paid wellbeing day and discounted leisure facilities, this position offers a fulfilling opportunity to make a meaningful impact in the lives of students while enjoying a balanced work-life schedule.
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Contact Detail:

AWD Online Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Pastoral Manager / Head of Student Services in Hampshire

✨Tip Number 1

Get to know the school culture before your interview. Research their values and mission, and think about how your experience aligns with their goals. This will help you show them you're not just a good fit, but the perfect fit!

✨Tip Number 2

Practice your responses to common interview questions, especially those related to pastoral care and behaviour management. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.

✨Tip Number 3

Don’t forget to prepare some thoughtful questions for your interviewers! This shows your genuine interest in the role and helps you assess if the school is the right place for you. Ask about their approach to student wellbeing or how they support staff development.

✨Tip Number 4

After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and reinforces your enthusiasm for the role. And remember, apply through our website for the best chance!

We think you need these skills to ace Pastoral Manager / Head of Student Services in Hampshire

Behaviour Management
Safeguarding
Attendance Monitoring
Student Wellbeing
Emotional Intelligence
Communication Skills
Interpersonal Skills
Leadership
Team Management
Data Analysis
Organisational Skills
Empathy
Resilience
Collaboration with External Agencies
Inclusion Practices

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight your experience in pastoral care and student services. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!

Show Your Passion: Let your enthusiasm for supporting students shine through! We love candidates who are genuinely passionate about inclusion and student wellbeing, so share any personal experiences or motivations that drive you.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid jargon and make it easy for us to see why you’re a great fit!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at AWD Online

✨Know Your Pastoral Principles

Make sure you brush up on key pastoral care principles and strategies. Be ready to discuss how you would implement behaviour management and support student wellbeing, as these are central to the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've led a team or managed staff in previous roles. Highlight your ability to motivate and develop others, as this will be crucial for managing the Pastoral Support Team.

✨Build Rapport with Students and Families

Think about ways you've successfully built relationships with students and their families in the past. Be prepared to share specific instances where your communication skills made a difference in supporting student outcomes.

✨Data-Driven Decision Making

Familiarise yourself with how to use data to inform your decisions. Be ready to discuss how you've monitored attendance or tracked the impact of interventions in previous roles, as this will show your analytical skills.

Pastoral Manager / Head of Student Services in Hampshire
AWD Online
Location: Hampshire

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