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- Tasks: Supervise office operations, provide customer service, and support a dynamic team.
- Company: Join a collaborative, service-driven organisation in Exeter.
- Benefits: Competitive salary of £24,500, generous annual leave, and excellent benefits.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in office administration and team supervision is essential.
- Other info: Full-time role with opportunities for growth and occasional travel.
The predicted salary is between 24500 - 34300 £ per year.
This is a varied, people-focused office support and administration role providing high-quality customer service, team supervision and operational coordination within a busy professional environment.
We have a fantastic new job opportunity for an Operations & Administration Support Supervisor to join a collaborative and service-driven organisation based in Exeter. As an Operations & Administration Support Supervisor you will work closely with the Operations Support Manager to ensure the smooth running of office operations, delivering professional administrative support and a consistently high standard of customer service.
The Operations & Administration Support Supervisor will oversee day-to-day office activities, support staff and volunteers, and act as a key point of contact for visitors, enquiries and internal teams, helping to maintain a safe, welcoming and efficient workplace.
Duties- Office Operations Management: Supporting the Operations Support Manager to maintain and update office policies, procedures and standards
- Team Supervision: Providing day-to-day supervision, coaching and guidance to Operations Support Coordinators and volunteers
- Customer Service & Enquiries: Acting as a first point of contact and ensuring enquiries are handled professionally and efficiently
- Administrative Coordination: Overseeing correspondence, record keeping, CRM systems and data management in line with GDPR
- Reception & Facilities Support: Managing reception services, meeting rooms, post, deliveries, hot desks and visitor arrangements
- Health & Safety Coordination: Supporting local health and safety activities, checks and compliance requirements
- Workplace Liaison: Working with Workplace Services and external contractors to resolve issues and maintain office standards
- Asset & Stock Management: Overseeing pool vehicles, office supplies, equipment and stock levels
- Volunteer Support: Providing administrative support to volunteers, including coordinating communications and resources
- Training & Systems Support: Supporting colleagues and new starters with office systems and administrative processes
- Previous experience in an office administration, customer service or business support role
- Proven experience in supervising, coaching or supporting others
- Experience handling confidential information with professionalism and integrity
- Strong organisational skills with the ability to manage multiple priorities
- Excellent written and verbal communication skills
- Confident user of Microsoft Office and office systems, including CRM databases
- A proactive, people-focused and team-oriented approach
- Eligibility to work in the UK
- Experience within a not-for-profit or service-driven organisation
- Knowledge of GDPR and data protection requirements
- Experience supporting volunteers or multi-site teams
- Exposure to health and safety processes or office compliance activities
Generous annual leave: 26 days rising to 28 days after three years, plus
Operations & Administration Support Supervisor (AWDO-P14391) in Exeter) employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Administration Support Supervisor (AWDO-P14391) in Exeter)
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for an Operations & Administration Support Supervisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to team supervision and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during interviews. Bring examples of how you've managed multiple priorities in past roles. This will demonstrate your ability to handle the busy environment of an Operations Support Supervisor.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations & Administration Support Supervisor (AWDO-P14391) in Exeter)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations & Administration Support Supervisor role. Highlight any previous supervisory or administrative roles you've had, and don’t forget to mention your customer service experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team. Share specific examples of how you've successfully managed office operations or supported a team in the past.
Show Off Your Communication Skills: Since this role involves a lot of interaction with staff and visitors, make sure your written application showcases your excellent communication skills. Keep it clear, concise, and professional – we want to see your personality too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our fantastic benefits there!
How to prepare for a job interview at AWD online
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like office operations management and team supervision. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.
✨Showcase Your People Skills
Since this role is people-focused, be ready to discuss your experience in supervising and coaching others. Prepare examples of how you've successfully managed teams or supported volunteers in the past. Highlighting your interpersonal skills will demonstrate that you can create a positive work environment.
✨Prepare for Customer Service Scenarios
As the first point of contact, customer service is crucial. Think of specific situations where you handled enquiries professionally and efficiently. Practising these scenarios will help you convey your ability to maintain high standards of customer service during the interview.
✨Be Ready to Discuss Compliance and Safety
Given the importance of health and safety coordination in this role, brush up on relevant regulations and your experience with compliance activities. Be prepared to discuss how you’ve ensured safety standards in previous roles, as this will show your commitment to maintaining a safe workplace.
