School Receptionist Administrator in Eastleigh

An enthusiastic and efficient School Receptionist Administrator is required to provide front of house, switchboard, administration and customer service support within a busy education setting.

As a School Receptionist Administrator you will be the first point of contact for visitors, parents, staff and pupils, providing a friendly front of house service, managing enquiries and supporting day-to-day office administration. The School Receptionist Administrator will use excellent communication skills, tact, diplomacy and Microsoft Office knowledge to help maintain an organised, welcoming and efficient reception area.

• Reception Service: Provide a daily switchboard and reception service for visitors, staff, parents and pupils.
• Visitor Records: Maintain electronic staff and visitor sign in/out records, ensuring DBS requirements and fire evacuation procedures are followed.
• Reception Area: Keep the reception area smart, tidy and welcoming at all times.
• Room Bookings: Update and maintain electronic GoogleDoc booking forms for meeting rooms.
• Telephone Lists: Update and maintain telephone lists accurately.
• Pupil and Staff Support: Assist in locating pupils and teachers when required.
• Enquiry Handling: Deal with enquiries from visitors, staff and pupils quickly and efficiently.
• Student Liaison: Liaise with and direct students who support reception duties effectively.
• SIMS Administration: Use SIMS to print timetables, class lists and reports, and assist with updating student absences where necessary.
• Administrative Support: Provide back-up support for administrative staff absence and assist with computer-based administrative systems.

• Communication Skills: High standards of verbal and written communication.
• Customer Service: Confidence dealing with the public, parents, staff, pupils and visitors in a professional manner.
• Microsoft Office: Ability to use the full suite of Microsoft Office.
• Organisation Skills: Able to manage reception duties, enquiries and administration efficiently.
• Teamwork: Able to work independently and as part of a team.
• Flexible Approach: Adaptable and comfortable working in a busy environment where no two days are the same.
• Tact and Diplomacy: Able to handle enquiries with patience, courtesy and discretion.
• Positive Attitude: Hardworking, friendly and passionate about assisting young people.

• Friendly and sociable colleagues.
• One day per academic year — a fully paid day off to support personal events.
• Two-week October half term, providing staff and students with an extended break during the autumn term.
• Free on-site car park.
• Staff membership rates to our modern on-site Leisure Centre.
• Enrolment in one of the UK’s Largest public sector pension schemes.
• A tax efficient Cycle-to-Work scheme through salary sacrifice.
• Good transport links.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The school will ensure that all their recruitment and selection practices reflect this commitment. All successful candidates will be subject to Disclosure and Barring Service / DBS checks along with other relevant employment checks.