At a Glance
- Tasks: Lead daily operations at community sports facilities while ensuring excellent customer service.
- Company: Join a vibrant team dedicated to promoting health and fitness in the community.
- Benefits: Enjoy a competitive salary, pension scheme, staff discounts, and free parking.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a positive impact on your community while developing your leadership skills.
- Qualifications: Experience in leisure management and strong communication skills are essential.
The predicted salary is between 29659 - 29659 £ per year.
A great opportunity to lead day-to-day leisure operations across two community sports facilities, combining customer service, team leadership and a passion for delivering welcoming, well-run facilities.
Successful candidates can expect a strong benefits package including public sector pension scheme enrolment, staff leisure membership rates and free on-site parking.
SALARY: £29,659 per annum actual (£26,017 plus 14% shift allowance) + Benefits
LOCATION: Hedge End, Southampton, Hampshire
JOB TYPE: Full-Time, Permanent
WORKING HOURS: Shift working
JOB OVERVIEW
This is an exciting opportunity for a Leisure Centre Duty Manager to take an operational lead across busy wet-side and dry-side community facilities. The Leisure Centre Duty Manager will help ensure services run smoothly while providing excellent customer service, supporting colleagues and creating a positive experience for members of the public. With a refurbished fitness suite, swimming pools, sports halls, studios, pitches and courts, the Leisure Centre Duty Manager will bring strong communication, attention to detail, flexibility and a drive for results.
DUTIES
- Operational Leadership: Take the operational lead across the leisure and sports centre facilities and help ensure services run smoothly
- Customer Service: Deliver excellent service to members of the public and support a welcoming customer experience
- Team Leadership: Provide confident day-to-day leadership and support colleagues in delivering a high standard of service
- Facility Standards: Maintain a keen eye for detail across a varied mix of wet-side and dry-side leisure facilities
- Service Development: Support the continued development and growth of the leisure centre offer
- Communication: Communicate effectively with colleagues, customers and facility users
CANDIDATE REQUIREMENTS
ESSENTIAL
- Good understanding and knowledge of the leisure industry
- Excellent communication and interpersonal skills
- Natural leadership skills with a strong customer service focus
- Flexibility, commitment, drive and determination
- Strong attention to detail with the enthusiasm and stamina to deliver results
DESIRABLE
- NPLQ Fitness Instructor Level 2 (or equivalent)
- Pool Plant Operation qualification (or equivalent)
- Swim Teaching Level 1 or Level 2 (or equivalent)
- Recognised management qualification or NVQ Level 3 (or equivalent)
BENEFITS
- Enrolment in one of the UK’s largest public sector pension schemes
- Tax-efficient Cycle-to-Work scheme through salary sacrifice
- Tax-efficient IT Leasing scheme through salary sacrifice
- Friendly and sociable colleagues
- Staff membership rates to the modern on-site leisure centre
- Good transport links
- Free on-site car park
The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All recruitment and selection practices reflect this commitment. Successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks.
Leisure Centre Duty Manager in Eastleigh employer: AWD Online
Join a dynamic and supportive team within a large education organisation that prioritises employee growth and wellbeing. With a strong focus on shaping the people strategy, you will benefit from a collaborative work culture, competitive salary, and opportunities for professional development while making a meaningful impact across North Somerset and Bristol.
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Centre Duty Manager in Eastleigh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like AWD Online. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to AWD Online
Don't be shy about reaching out to AWD Online directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Centre Duty Manager in Eastleigh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about AWD Online and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at AWD Online
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
