At a Glance
- Tasks: Join our team to manage data entry and customer queries in a fast-paced environment.
- Company: Dynamic company offering a hybrid work model in Battersea, London.
- Benefits: Starting salary of £26,500, rising to £28,000 plus bonuses.
- Other info: Enjoy a supportive team culture with opportunities for career growth.
- Why this job: Perfect for organised individuals who thrive on accuracy and customer interaction.
- Qualifications: Strong typing skills and previous experience in data entry or customer service.
The predicted salary is between 26500 - 28000 € per year.
An exciting opportunity for a highly organised administrator with strong data entry, customer service and communication skills to join a busy professional environment, supporting accurate data processing and client liaison activities.
Salary: Starting Salary £26,500 per annum, rising to £28,000 per annum after successfully completing the probation period, plus bonus.
Location: Hybrid. Your time will be split working remotely from home and spending a couple of days per week in the Battersea office. Candidates MUST live within a commutable distance to Battersea, London (SW11) – 10 Minute Walk from Clapham Junction Station.
Job type: Full-Time, Permanent
Job Overview: We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has excellent typing accuracy, strong organisational skills and the ability to manage data entry and customer enquiries efficiently. Working as a Data Entry Administrator / Customer Service Data Processing Assistant you will be responsible for processing data from manual and automated feeds, ensuring information is uploaded accurately to internal systems and websites while working towards key performance indicators (KPIs) – clear daily or weekly targets that measure accuracy, speed and productivity.
As a Data Entry Administrator / Customer Service Data Processing Assistant you will liaise with clients, verify information, handle queries and maintain high-quality records, helping to meet team targets and ensure smooth day-to-day operations in a fast-paced office environment.
Duties:
- Accurate Data Entry: Upload manual and automated data feeds to internal systems and websites
- Data Processing Targets: Work towards KPIs by maintaining speed, accuracy and productivity levels
- Client Communication: Liaise with customers and agents via email and telephone
- Data Accuracy Checks: Ensure all entered information is correct and up to date
- Duplicate Checks: Identify and prevent duplicate records within the system
- Image Management: Approve and organise images received from external contact
- Record Updates: Maintain and update property or data records as required
- Information Verification: Contact clients to obtain or confirm missing information
- Issue Reporting: Report system or website issues to the relevant support teams
- Customer Support: Respond to enquiries or direct them to the appropriate department
Candidate Requirements:
- Typing Skills: Minimum typing speed of 45 words per minute with high accuracy
- Data Entry Experience: Previous experience in data entry, administration or office support
- Communication Skills: Strong written and verbal communication
- Attention To Detail: Excellent accuracy and ability to produce high-quality work
- Customer Service: Confident and professional telephone manner
- Organisation Skills: Ability to prioritise workload and manage multiple tasks
- IT Skills: Experience using office systems, databases or CRM systems would be highly desirable
How to Apply: To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of job applicants meeting this requirement will be submitted to our client for consideration. By submitting your application you are hereby giving us your express consent to submit your details to our client for this purpose.
Data Entry Administrator / Customer Service Data Processing Assistant employer: AWD Online
Join a dynamic and supportive team as a Data Entry Administrator / Customer Service Data Processing Assistant, where your organisational skills and attention to detail will be valued in a hybrid work environment. With a competitive starting salary and opportunities for growth, you will thrive in our collaborative culture that prioritises employee development and well-being, all while enjoying the convenience of our Battersea location just a short walk from Clapham Junction Station.
StudySmarter Expert Advice🤫
We think this is how you could land Data Entry Administrator / Customer Service Data Processing Assistant
✨Tip Number 1
Get your networking game on! Reach out to friends, family, or former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than a CV.
✨Tip Number 2
Prepare for those interviews like a pro! Research the company and the role thoroughly. Know what they do, their values, and how you can contribute. This will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with a friend or in front of a mirror. Focus on articulating your skills and experiences clearly, especially those related to data entry and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Data Entry Administrator / Customer Service Data Processing Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your data entry and customer service experience. Use keywords from the job description to show we’re a perfect match for each other!
Show Off Your Skills:Don’t just list your skills; give examples! If you’ve hit KPIs in previous roles or handled customer queries like a pro, let us know. We love seeing real-life applications of your talents.
Keep It Clear and Concise:We appreciate clarity! Make your application easy to read by using bullet points and clear headings. This helps us quickly see why you’d be a great fit for our team.
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It’s the quickest way for us to receive your application and get the ball rolling!
How to prepare for a job interview at AWD Online
✨Know Your Data Entry Skills
Make sure you can confidently discuss your typing speed and accuracy. Prepare to share specific examples of how you've successfully managed data entry tasks in previous roles, highlighting any KPIs you've met.
✨Brush Up on Customer Service Scenarios
Think about past experiences where you've handled customer queries or complaints. Be ready to explain how you resolved issues and maintained a professional manner, as this will show your communication skills and customer service expertise.
✨Familiarise Yourself with the Company
Do a bit of research on the company and its values. Understanding their approach to client liaison and data processing will help you tailor your answers and demonstrate that you're genuinely interested in the role.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could be about team dynamics, performance expectations, or the tools they use for data management. It shows you're engaged and keen to learn more about the position.
