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- Tasks: Support customer service and admin tasks for a luxury cake design brand.
- Company: Join a well-established luxury cake design brand in North West London.
- Benefits: Enjoy a competitive salary of £25,000+ and receive training in cake design.
- Why this job: Be part of creating exquisite cakes for weddings and events while enhancing your skills.
- Qualifications: Great organizational, time management, communication, and customer service skills required.
- Other info: This is a full-time, office-based role with no baking or designing expected.
The predicted salary is between 15000 - 35000 £ per year.
Customer Service Administrator / Office Administration Assistant who has great organisational, time management, communication and customer service skills with the ability to multi-task and support the business in all back-office administrative and customer service functions is required for a well-established luxury cake design brand based in Hatch End, Harrow, North West London. DO YOU ALSO HAVE A FLAIR FOR CREATIVITY? Although this position is predominantly a customer service / admin role, there is an opportunity to support clients with the design of their bespoke, luxury cakes which will be enjoyed at the most exquisite weddings and events. Additional training covering the cake design process will be provided. But don’t worry. You won’t be expected to bake or design the cake. That’s left to the team of professional cake bakers and cake artists. SALARY: £25,000+ per annum (depending on experience) LOCATION: Hatch End, Harrow, North West London (HA5) (100% Office Based) JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Administrator / Office Administration Assistantwho has great organisational, time management, communication and customer service skills with the ability to multi-task and support the business in all back-office admi…
Customer Service Administrator / Office Administration Assistant employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator / Office Administration Assistant
✨Tip Number 1
Showcase your organisational skills by preparing a brief plan on how you would manage multiple customer inquiries at once. This will demonstrate your ability to multi-task effectively.
✨Tip Number 2
Familiarise yourself with the luxury cake design industry. Understanding the basics of bespoke cake design can help you connect better with clients and show your enthusiasm for the role.
✨Tip Number 3
Prepare examples of past experiences where you provided excellent customer service. Be ready to discuss how you handled challenging situations and what you learned from them.
✨Tip Number 4
Since this role involves communication, practice articulating your thoughts clearly and confidently. Consider role-playing common customer service scenarios to enhance your communication skills.
We think you need these skills to ace Customer Service Administrator / Office Administration Assistant
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to emphasize your organisational, time management, communication, and customer service skills in your application. Use specific examples from your past experiences that demonstrate these abilities.
Show Your Creativity: Since the role involves supporting clients with cake design, mention any creative experiences or skills you have. This could be anything from previous design work to hobbies that showcase your flair for creativity.
Tailor Your CV: Customize your CV to reflect the job description. Focus on back-office administrative tasks you've handled and any customer service roles you've had. Make it clear how your experience aligns with the needs of the luxury cake design brand.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you are excited about the opportunity to work in a creative environment and support bespoke cake designs.
How to prepare for a job interview at AWD online
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've successfully managed multiple tasks in previous roles. Highlight your ability to prioritize and stay organized, as these skills are crucial for the position.
✨Demonstrate Your Communication Abilities
Since this role involves customer service, practice articulating your thoughts clearly and confidently. Be ready to share experiences where your communication skills made a positive impact on customer satisfaction.
✨Express Your Creativity
Even though the role is primarily administrative, having a flair for creativity is a plus. Think of ways you can contribute creatively to the team and be ready to discuss any relevant experiences or ideas during the interview.
✨Research the Brand
Familiarize yourself with the luxury cake design brand's values, products, and target audience. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the company.
