Support Worker / Outreach Worker in Croydon, Surrey
Support Worker / Outreach Worker

Support Worker / Outreach Worker in Croydon, Surrey

Croydon +1 Full-Time 13 - 14 £ / hour (est.) No home office possible
A

At a Glance

  • Tasks: Provide tailored support to individuals facing complex challenges, promoting independence and personal development.
  • Company: Join a dedicated supported housing service making a real difference in people's lives.
  • Benefits: Earn £13.00 to £14.50 per hour with opportunities for career growth and development.
  • Why this job: Empower others while gaining valuable experience in social care and outreach work.
  • Qualifications: Strong communication skills and a passion for helping those in need.
  • Other info: Flexible working across various sites in South London with a supportive team environment.

The predicted salary is between 13 - 14 £ per hour.

An exciting opportunity to join a dedicated supported housing and outreach service, providing person-centred support to individuals with complex needs, including homelessness, mental health challenges, and substance misuse issues.

The organisation welcomes career changers who bring the right values, a willingness to learn, and a genuine desire to support others, as well as applicants with transferable skills and those looking to enter the sector for the first time.

SALARY: £13.00 to £14.50 per Hour

LOCATION: Work across various sites in Lewisham, Croydon, Lambeth, and Southwark

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

We have a fantastic new job opportunity within a supported housing service, offering both accommodation-based and floating support to individuals with complex and multiple needs. As a Support Worker / Outreach Worker you will help people to overcome barriers linked to homelessness, mental health, and substance misuse, empowering them to maintain their tenancies and develop independent living skills.

The role involves delivering practical and emotional support, developing person-centred plans, and working in partnership with local agencies to promote positive outcomes for residents and clients.

DUTIES

  • Deliver Tailored Support: Provide one-to-one support for individuals with complex needs, promoting independence and personal development
  • Encourage Independence: Support clients to build essential life skills such as budgeting, maintaining a tenancy, and daily living tasks
  • Promote Wellbeing: Monitor and respond to residents' health and emotional wellbeing needs, ensuring access to relevant services
  • Safeguard Vulnerable People: Identify and report any safeguarding concerns promptly in line with policy and procedure
  • Develop Support Plans: Co-create person-centred support and risk management plans with residents using SMART objectives
  • Collaborate with Agencies: Work with housing, healthcare, probation and social care professionals to deliver wraparound support
  • Champion Inclusion: Promote equality, diversity, and social inclusion, challenging stigma and discrimination
  • Ensure a Safe Environment: Carry out wellbeing and security checks within supported accommodation and during outreach visits
  • Maintain Accurate Records: Keep thorough written and electronic documentation in line with organisational standards and GDPR

CANDIDATE REQUIREMENTS

ESSENTIAL

  • Strong communication and report-writing skills
  • Ability to work flexibly, independently and as part of a wider team
  • IT proficiency for maintaining accurate case notes and reports

DESIRABLE

  • Proven experience supporting people with complex needs, including homelessness, mental health, or substance misuse
  • Understanding of supported housing and outreach-based support models
  • Qualification in Health and Social Care Level 2 or above
  • Experience working in supported housing or residential care
  • Understanding of welfare benefits and housing processes
  • Knowledge of the Care Act and Mental Health legislation
  • Ability to cook and support residents in meal preparation

This role requires a DBS check.

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration.

Locations

Croydon Surrey

Support Worker / Outreach Worker in Croydon, Surrey employer: AWD online

Join a compassionate and dynamic team dedicated to making a real difference in the lives of individuals facing complex challenges. Our supportive work culture fosters personal and professional growth, offering comprehensive training and development opportunities tailored to your career aspirations. With a focus on inclusivity and collaboration across various sites in South London, we empower our employees to thrive while providing essential support to those in need.
A

Contact Detail:

AWD online Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker / Outreach Worker in Croydon, Surrey

✨Tip Number 1

Network like a pro! Reach out to people in the sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Be ready for interviews! Research common questions for Support Worker roles and practice your responses. Think about your experiences and how they relate to the job description – this will help you stand out during the interview.

✨Tip Number 3

Show your passion! When you get the chance to chat with potential employers, let them know why you want to work in this field. Share your personal stories or experiences that drive your desire to support others.

✨Tip Number 4

Apply through our website! It’s super easy and ensures your application goes straight to our Recruitment Team. Plus, it shows you’re serious about joining us in making a difference in people’s lives.

We think you need these skills to ace Support Worker / Outreach Worker in Croydon, Surrey

Communication Skills
Report-Writing Skills
Flexibility
Teamwork
IT Proficiency
Support Planning
Understanding of Complex Needs
Knowledge of Supported Housing Models
Experience with Vulnerable Populations
Safeguarding Awareness
Crisis Management
Empathy
Life Skills Coaching
Collaboration with Agencies
Understanding of Welfare Benefits

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Support Worker / Outreach Worker role. Highlight any relevant experience with complex needs, mental health, or homelessness to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting others and how your values align with our mission. Keep it personal and engaging!

Showcase Your Communication Skills: Since strong communication is key in this role, make sure your application is clear and well-structured. Use concise language and check for any typos – we want to see your attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at AWD online

✨Know Your Stuff

Familiarise yourself with the key responsibilities of a Support Worker / Outreach Worker. Understand the challenges faced by individuals with complex needs, and be ready to discuss how your experience or values align with providing person-centred support.

✨Show Empathy

During the interview, demonstrate your ability to empathise with clients. Share examples from your past experiences where you’ve supported someone through a tough time, highlighting your communication skills and understanding of mental health and homelessness issues.

✨Ask Thoughtful Questions

Prepare some insightful questions about the organisation’s approach to supporting clients. This shows your genuine interest in the role and helps you understand how you can contribute to their mission of promoting independence and wellbeing.

✨Highlight Transferable Skills

If you're new to this sector, focus on transferable skills from previous roles. Whether it’s teamwork, problem-solving, or report writing, make sure to connect these skills to the duties of a Support Worker / Outreach Worker to show you’re a great fit.

Support Worker / Outreach Worker in Croydon, Surrey
AWD online
Location: Croydon

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

A
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>