School Caretaker / Site Assistant in Croydon, Surrey

A hands-on, customer-focused role supporting facilities, site operations and community lettings within a school environment. Ideal for someone reliable, organised and confident managing premises, health and safety, and customer service.

This role is known internally as a Lettings Caretaker.

SALARY: £13 per Hour + Benefits

LOCATION: Croydon, South London

JOB TYPE: Casual Contract

WORKING HOURS: Evenings, weekends and school holidays (as required)

JOB OVERVIEW

We have a fantastic new job opportunity for a School Caretaker / Site Assistant to support out-of-hours site operations and community lettings. As a School Caretaker / Site Assistant you will be responsible for opening and securing premises, preparing facilities, and ensuring a safe, clean and welcoming environment for all users. The School Caretaker / Site Assistant will oversee bookings, handle customer queries and maintain equipment, ensuring all areas meet required standards and health and safety regulations. This role requires flexibility, strong organisational skills and the ability to work independently while delivering excellent customer service within a school environment.

DUTIES

• Open and Secure Premises: Ensure safe access before bookings and secure closure after use
• Prepare Facilities: Set up rooms and equipment to meet booking requirements
• Maintain Cleanliness Standards: Ensure all areas are tidy, presentable and ready for use
• Monitor Site Activity: Oversee lettings and ensure compliance with safety procedures
• Provide Customer Support: Respond to queries and resolve issues promptly
• Liaise with Contractors: Coordinate with cleaning staff and external providers as required
• Inspect Facilities: Check condition of areas post-use and address any concerns
• Handle Basic Maintenance: Maintain equipment and report faults where necessary
• Follow Health and Safety Procedures: Ensure awareness of fire exits, policies and compliance
• Support Community Use: Facilitate a positive experience for all site users

CANDIDATE REQUIREMENTS

• Previous experience in a customer-focused environment
• Strong communication skills, both written and verbal
• Good organisational skills with the ability to prioritise tasks
• Competent using Microsoft Office and Windows-based systems
• An understanding of health, safety and security within a school or similar setting
• Ability to work independently and resolve problems effectively
• A practical understanding of facilities or premises maintenance
• Flexible approach to working evenings, weekends and holidays
• Ability to build positive working relationships with stakeholders
• Willingness to promote and safeguard the welfare of children and young people

BENEFITS

• Great opportunities for professional development
• NEST pension scheme (subject to eligibility)
• O2 discounts and Specsavers corporate eye test vouchers
• Flexible working opportunities
• Eligibility for NUS Card and CSSC membership
• Well-being programmes including retreats, yoga and wellness apps
• Cycle-to-work and Electric Vehicle Lease Schemes
• Free staff lunch and on-site parking

This role requires a DBS check. The organisation is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share this commitment. All successful candidates are required to have an Enhanced DBS check unless internally appointed and still within the cycle of DBS re-checks. Any appointment subsequently made will be subject to the receipt of satisfactory references and other pre-employment checks.