At a Glance
- Tasks: Support individuals in the criminal justice system to rebuild their lives and promote positive behaviour change.
- Company: Join Interventions Alliance, an award-winning organisation making a real difference.
- Benefits: Enjoy 27 days annual leave, healthcare cash plan, and lifestyle discounts.
- Other info: Dynamic team environment with opportunities for personal growth and development.
- Why this job: Make a meaningful impact while gaining valuable experience in social care.
- Qualifications: Good communication skills and a willingness to work flexible shifts.
The predicted salary is between 24520 - 24520 £ per year.
Join Interventions Alliance, an award‑winning organisation delivering residential care, behaviour change programmes and social support services, supporting individuals within the criminal justice system to rebuild their lives and achieve long‑term independence.
This role is known internally as a Justice/Project Support Worker.
SALARY: £24,520 per annum + Unsocial Hours + Benefits.
LOCATION: Newcastle upon Tyne, North East England (NE4 6) – Fully Site Based.
JOB TYPE: Full‑Time, Permanent – with casual contracts also available for ad hoc cover.
Working Hours: Average 37 Hours per Week on a 7 week rota – shifts are primarily afternoon/evening and waking nights. However, will also include days and weekends.
- 08:00 – 16:30
- 11:00 – 23:30
- 12:30 - 00:00
- 14:00 - 23:30
- 14:00 - 00:00
- 16:00 - 23:30
- 16:00 - 00:00
- 23:30 - 08:30
CASUAL WORKING HOURS: Flexible / Casual Hours also available (will be discussed during interview stage).
Job Overview: We have a fantastic new job opportunity for a Criminal Justice Support Worker to join a residential service providing a safe, structured and supportive environment for adults within the criminal justice system. As a Criminal Justice Support Worker you will engage residents from arrival through to move‑on, delivering structured activities that promote independence, rehabilitation and positive behaviour change. Working as a Criminal Justice Support Worker you will support safeguarding, monitor wellbeing, maintain accurate records and contribute to a safe, clean and well‑managed residential setting.
About Us: Interventions Alliance is an award‑winning organisation dedicated to creating lasting, positive change for people in the justice and social care systems. We provide high‑quality residential support, behaviour change programmes, and research to help individuals overcome challenges and build safer futures. Our work is recognised for its impact, including an Outstanding rating from HM Inspectorate of Probation for our specialist women’s residential service. We not only meet standards but aim to set them, sharing research and best practice to shape the sector. Collaboration is central to our approach, guided by our values of care, curiosity, integrity, and personal leadership. Since 2021, we have grown into a dynamic organisation delivering trauma‑informed services, training, and innovative research—supported by a dedicated team and volunteers, and a strong belief in people’s capacity to change.
Duties:
- Resident Engagement: Supporting residents through structured daily activities and meaningful interaction
- Partnership Working: Liaising with Probation, Police, Health and Housing services
- Wellbeing Monitoring: Checking welfare and recognising progress and achievements
- Life Skills Support: Delivering sessions on budgeting, shopping and accessing benefits
- Practical Assistance: Supporting access to external services, paperwork and move‑on accommodation
- Induction Support: Assisting new residents to understand expectations, rules and procedures
- Safeguarding Compliance: Identifying and escalating concerns in line with risk management plans
- Health and Safety: Maintaining a safe environment for staff, residents and visitors
- Medication Procedures: Following prescribed processes and protocols
- Record Keeping: Maintaining accurate records and completing incident reports
Candidate Requirements:
Essential:
- Good numeracy and literacy skills
- Understanding of safeguarding and health and safety practices
- Ability to work independently and as part of a team
- Willingness to work shifts including evenings, nights and weekends
- Strong communication skills with empathy and discretion
- Ability to work with individuals from diverse backgrounds
- Fully mobile and able to access multi‑floor properties via stairs
Desirable:
- Previous experience in a residential care or supported housing setting
- Experience supporting behaviour change and rehabilitation
- Knowledge of the social care or criminal justice sector
Benefits:
- 27 days annual leave (pro‑rata) + Birthday Day off
- 2 Volunteer Days per year
- Pension – 5% Employee / 5% Employer
- 3 x salary life assurance
- Healthcare Cash Plan
- Benefit Hub with retail and lifestyle discounts
- Annual salary review
- Long Service awards
- Refer a friend scheme
This role is subject to an Enhanced DBS check with the additional barred list check. All required checks will be undertaken as part of the pre‑employment process for any successful candidate. The organisation is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Interviews: Will be face to face in Newcastle.
NO AGENCIES PLEASE
Criminal Justice Support Worker (Day, Evening & Waking Nights) (AWDO-P14803) in Newcastle upon Tyne) employer: AWD Online
Interventions Alliance is an exceptional employer, offering a supportive and dynamic work environment in Newcastle upon Tyne. With a strong commitment to employee growth, we provide comprehensive training and development opportunities, alongside generous benefits such as 27 days of annual leave and a healthcare cash plan. Our collaborative culture, rooted in values of care and integrity, empowers staff to make a meaningful impact in the lives of individuals within the criminal justice system.
StudySmarter Expert Advice🤫
We think this is how you could land Criminal Justice Support Worker (Day, Evening & Waking Nights) (AWDO-P14803) in Newcastle upon Tyne)
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at AWD Online.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from AWD Online!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like AWD Online, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at AWD Online or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Criminal Justice Support Worker (Day, Evening & Waking Nights) (AWDO-P14803) in Newcastle upon Tyne)
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to AWD Online:Before hitting send, make sure to tailor your application specifically to AWD Online! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at AWD Online
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
