At a Glance
- Tasks: Support HR processes and manage queries in a dynamic education environment.
- Company: Join a central HR team in a multi-site education trust.
- Benefits: Competitive salary, professional development, flexible working, and family-friendly policies.
- Other info: Exciting opportunities for career growth and a supportive work culture.
- Why this job: Make a real difference in schools while developing your career in HR.
- Qualifications: GCSEs in English and Maths; strong organisation and communication skills required.
The predicted salary is between 26243 - 29838 £ per year.
We have a fantastic new job opportunity for an Administrator / Shared Service Assistant to join a central HR team supporting schools across a multi-site education environment. As the Administrator / Shared Service Assistant you will deliver efficient, high quality and professional administration across recruitment, onboarding, compliance, employee records and customer queries. The role requires excellent organisation skills, attention to detail and the ability to manage multiple priorities, data sources and stakeholders across different locations. You will support HR processes, maintain accurate records, handle confidential information and contribute to continuous improvement across shared service workstreams.
Job Details
- Salary: £26,243 to £29,838 per annum + Benefits
- Location: Coventry, West Midlands
- Job Type: Full-Time, Permanent
- Working Hours: 37 Hours per Week / All Year. Flexible Applications Welcome
Duties
- HR Administration: Manage and resolve queries from school leaders and colleagues in a timely and professional manner
- Stakeholder Support: Build productive working relationships with key contacts across the organisation
- Recruitment and Onboarding: Coordinate administrative processes that support recruitment, onboarding and employment lifecycle activity
- Compliance Records: Maintain accurate safeguarding, employment and data protection information across HR systems
- Document Production: Prepare employment documents, update online records and support data entry requirements
- Process Improvement: Contribute to streamlined workflows, templates, process maps and administrative best practice
- Reporting Support: Help generate and format reports, presentations and data summaries
- Confidentiality: Handle sensitive information with discretion and maintain high standards of data security
- Safeguarding Data: Support visitor management safeguarding data and help build knowledge in this area across schools
Candidate Requirements
- Essential
- Qualifications: GCSE grade 4 to 9, or C and above, in English and Maths
- Driving: Full driving licence and access to own transport
- Organisation Skills: Able to prioritise, work under pressure, meet deadlines and maintain attention to detail
- Administration: Able to work at pace and manage high volume administration accurately
- Communication: Able to communicate clearly and professionally, both verbally and in writing, with a range of audiences
- ICT Skills: Able to use ICT systems to deliver an efficient and effective administrative service
- Confidentiality: Able to maintain the highest levels of confidentiality and data security
- Safeguarding: Able to follow safeguarding procedures and recognise when concerns should be reported
- Flexibility: Able to adapt to changing requirements and priorities day to day
- Desirable
- Further Education: Educated to A Level or equivalent in HR or Business Administration
- Data Reporting: Able to collate and interrogate data and produce accurate reports
- Shared Services: Experience of working in a shared service environment supporting multiple customers across multiple locations
- Safeguarding Knowledge: Understanding of Keeping Children Safe in Education requirements
Benefits
- Competitive rates of pay
- Professional development opportunities
- Career pathways across the Trust
- Teacher / Local Authority Pension Scheme
- Online retail discount
- Employee Assistance Programme
- Family Friendly policies to support family & carer commitments
- Flexible Working Arrangements
The successful candidate will be subject to an enhanced DBS check and Social Media check.
Administrator / Shared Service Assistant in Coventry employer: AWD Online
Join our dynamic HR team in Coventry, where we prioritise professional development and offer a supportive work culture that values flexibility and family commitments. As an Administrator / Shared Service Assistant, you will play a crucial role in enhancing our multi-site education environment, with opportunities for career progression and the chance to contribute to meaningful improvements in our shared services. Enjoy competitive pay, a comprehensive benefits package, and the satisfaction of making a positive impact in the lives of students and staff alike.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator / Shared Service Assistant in Coventry
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at AWD Online!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at AWD Online.
We think you need these skills to ace Administrator / Shared Service Assistant in Coventry
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at AWD Online. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to AWD Online and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at AWD Online. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to AWD Online's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at AWD Online
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with AWD Online.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at AWD Online will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact AWD Online and how you would contribute to adapting HR strategies.
