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- Tasks: Support local communities through sustainable energy initiatives and partnership engagement.
- Company: Join a dynamic organisation focused on community support and energy efficiency.
- Benefits: Enjoy a competitive salary, flexible working, and 35 days of annual leave.
- Why this job: Make a real difference in your community while gaining valuable skills and qualifications.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Full training provided, with opportunities for personal and professional growth.
Job Overview
Community Partnership Officer This is an exciting opportunity for a Community Partnership Officer to support customer engagement, partnership working and community outreach programmes focused on energy efficiency, sustainability and fuel poverty.
If you’ve also worked in the following roles, we’d also like to hear from you: Customer Services, Community Engagement Officer, Partnerships Officer, Stakeholder Engagement Officer.
FULL TRAINING PROVIDED
Comprehensive training will be provided, including a City & Guilds Energy Awareness course and an SQA-accredited qualification over 6–9 weeks. Training takes place Monday to Friday, 9:00 AM to 5:00 PM. Additional training will be offered based on role requirements.
SALARY: £26,260 per annum + Benefits
LOCATION: This hybrid position allows for flexible working from home or from the offices in Dundee or Aberdeen, with occasional office attendance. Applicants must reside in, or very near to, one of the six service areas (Moray, Aberdeenshire, Aberdeen City, Angus, Dundee City, and Perth and Kinross)
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 35 hours per week, worked over 5 days out of 7
JOB OVERVIEW
We have a fantastic new job opportunity for a Community Partnership Officer to join a supportive team delivering customer-focused energy efficiency and fuel poverty services across the region.
As a Community Partnership Officer, you will work closely with community groups, partner organisations and stakeholders, providing clear information, promoting services and supporting referrals through digital systems and partnership activity.
The Community Partnership Officer role offers a hybrid working arrangement, combining home working with office attendance in Dundee or Aberdeen and travel across service areas to attend meetings, training and events.
This position suits someone with strong customer service skills, confidence communicating with a wide range of people and an interest in community impact, sustainability and partnership working.
DUTIES
Your duties as the Community Partnership Officer include:
- Customer and Partner Engagement: Providing clear, professional information to customers, community groups and partner organisations
- Partnership Development: Building and maintaining positive working relationships with external partners and stakeholders
- Service Promotion: Promoting national fuel poverty and energy efficiency programmes to public bodies and community organisations
- Training Delivery: Delivering training sessions, presentations and events both online and face-to-face
- Outreach Activity: Attending meetings and events to raise awareness of services and partnership opportunities
- Referral Support: Encouraging and supporting referrals through digital referral tools and systems
- Reporting and Administration: Maintaining accurate records and updating CRM systems in a timely manner
CANDIDATE REQUIREMENTS
- A background in customer service with strong communication and interpersonal skills
- Previous experience in a community-facing, advisory or stakeholder engagement role
- Confidence working independently in a hybrid or remote environment
- Experience using digital systems, online platforms and CRM tools
- A willingness to learn about fuel poverty, sustainability and energy efficiency services
- A full UK driving licence and ability to travel across the service area
BENEFITS
- Competitive salary
- Flexible working arrangements
- 35 days annual leave including public holidays
- Paid day off for your birthday
- Pension scheme
- Paid volunteering time
- Employee Assistance Programme
- Generous sick pay scheme
- Staff events and wellbeing initiatives
APPLY TODAY
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P14269
Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Scotland. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
awd online | http://www.awdo.co.uk
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Community Partnership Officer / Full Training Provided employer: AWD online
Contact Detail:
AWD online Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Partnership Officer / Full Training Provided
✨Tip Number 1
Get to know the company and its community initiatives. Research their past projects and partnerships, so you can chat about them during your interview. This shows you're genuinely interested and ready to contribute!
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, try role-playing with a friend or family member. Present your ideas clearly and confidently, just like you would in front of a community group.
✨Tip Number 3
Network like a pro! Attend local events or online webinars related to community engagement and energy initiatives. This not only helps you make connections but also gives you insights into what’s happening in the field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Community Partnership Officer / Full Training Provided
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for community work and sustainable energy shine through. We want to see how much you care about making a difference!
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or community engagement. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for the Community Partnership Officer role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at AWD online
✨Know Your Community
Before the interview, do some research on the local communities you'll be working with. Understand their needs and challenges, especially regarding energy efficiency and fuel poverty. This will show your genuine interest and help you connect better during the conversation.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with community groups and presentations, practice articulating your thoughts clearly. Prepare examples from your past experiences where you've successfully communicated or engaged with others, as this will highlight your interpersonal skills.
✨Be Ready to Discuss Digital Tools
Familiarise yourself with common digital communication tools and data management systems. Be prepared to discuss how you've used these in previous roles or how you would approach using them in this position. This shows you're tech-savvy and ready for the hybrid work environment.
✨Demonstrate Your Proactive Attitude
Employers love candidates who take initiative. Think of instances where you've identified opportunities or solved problems independently. Share these stories to illustrate your proactive mindset and willingness to learn about energy initiatives.
