At a Glance
- Tasks: Support residents experiencing homelessness with tailored support and wellbeing activities.
- Company: Join a dedicated team focused on making a difference in the community.
- Benefits: Competitive salary, benefits package, and opportunities for personal growth.
- Other info: Dynamic role with travel across accommodation sites and a chance to build community connections.
- Why this job: Make a real impact by helping individuals achieve independence and stability.
- Qualifications: Experience in supporting vulnerable individuals and developing support plans.
The predicted salary is between 26297 - 26297 £ per year.
A rewarding opportunity for a Support and Wellbeing Officer with experience supporting people experiencing homelessness, complex needs, mental health challenges and supported accommodation environments.
If you've also worked in the following roles, we'd also like to hear from you:
- Homelessness Support Officer
- Tenancy Support Worker
- Supported Housing Officer
- Community Support Worker
- Recovery Support Worker
- Wellbeing Support Officer
SALARY: £26,297 per annum + Benefits
LOCATION: Birkenhead, Wirral, North West England (CH41) with travel across accommodation sites
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 35 hours per week, Monday to Friday
JOB OVERVIEW
We have a fantastic new job opportunity for a Support and Wellbeing Officer to provide person-centred support to residents experiencing homelessness and complex needs within supported accommodation services. As the Support and Wellbeing Officer you will deliver support planning, safeguarding, wellbeing activities, resident engagement and tenancy-related support that promotes independence, recovery and positive outcomes. The Support and Wellbeing Officer will work closely with residents, external agencies and community organisations to improve wellbeing, encourage participation and help residents move towards long-term housing stability and independent living.
DUTIES
Your duties as the Support and Wellbeing Officer include:
- Resident Support: Welcoming new residents, carrying out inductions and providing ongoing housing-related support within supported accommodation services
- Support Planning: Developing and reviewing person-centred support plans, wellbeing plans and resident risk assessments
- Safeguarding Responsibilities: Promoting safeguarding, health and safety and resident welfare at all times
- Case Management: Holding regular support sessions focused on homelessness recovery, tenancy sustainment and independent living goals
- Wellbeing Activities: Planning and delivering wellbeing initiatives, workshops, learning opportunities and community-based activities
- Partnership Working: Liaising with housing providers, support agencies, social prescribing teams and community organisations to improve resident outcomes
- Resident Engagement: Encouraging participation, confidence building and social inclusion through positive resident involvement
- Tenancy Support: Assisting residents with housing applications, welfare benefits, budgeting and move-on accommodation
- Record Keeping: Maintaining accurate support records, monitoring information and wellbeing programme evaluations
CANDIDATE REQUIREMENTS
ESSENTIAL
- Previous experience supporting people experiencing homelessness, housing difficulties or complex needs
- Proven experience developing support plans, wellbeing plans and resident risk assessments
- Experience delivering wellbeing activities, resident engagement programmes or community initiatives
- Strong written and verbal communication skills with residents, support agencies and partner organisations
- Ability to build positive relationships with vulnerable adults, colleagues, volunteers and external stakeholders
- Understanding of safeguarding responsibilities, professional boundaries and trauma-informed support
- Ability to manage a varied caseload and prioritise multiple support needs effectively
- Full driving licence and access to a vehicle due to travel across accommodation sites
DESIRABLE
- Awareness of homelessness services, supported housing and community support networks across the Wirral
- Understanding of mental health support strategies, addiction and recovery-focused approaches
- Experience working with statutory services, voluntary organisations or wellbeing providers
This role requires an Enhanced DBS check.
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CVs of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Support and Wellbeing Officer (Housing / Homelessness) in Chester employer: AWD Online
Join a compassionate and dedicated team as a Support and Wellbeing Officer in Birkenhead, where you will have the opportunity to make a real difference in the lives of individuals experiencing homelessness and complex needs. Our organisation fosters a supportive work culture that prioritises employee wellbeing, offers ongoing professional development, and encourages collaboration with community partners to enhance resident outcomes. With a focus on person-centred support and a commitment to safeguarding, this role not only provides meaningful work but also the chance to grow within a dynamic environment dedicated to social impact.
StudySmarter Expert Advice🤫
We think this is how you could land Support and Wellbeing Officer (Housing / Homelessness) in Chester
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and homelessness sector. Attend local events or workshops where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to support and wellbeing roles. Think about your past experiences and how they relate to the job. We want you to shine, so rehearse your answers and be ready to showcase your skills!
✨Tip Number 3
Show your passion for helping others! When you get the chance to speak with potential employers, let them know why you care about supporting those experiencing homelessness. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for dedicated individuals like you to join our team!
We think you need these skills to ace Support and Wellbeing Officer (Housing / Homelessness) in Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Support and Wellbeing Officer role. Highlight any relevant experience in supporting individuals with complex needs or homelessness, as this will catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting those experiencing homelessness and how your background makes you a great fit for our team at StudySmarter.
Showcase Your Communication Skills:Since strong communication is key in this role, ensure your application is clear and well-structured. We want to see how you can effectively engage with residents and partner organisations through your writing.
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this rewarding opportunity as a Support and Wellbeing Officer.
How to prepare for a job interview at AWD Online
✨Know Your Stuff
Make sure you brush up on your knowledge about homelessness and the specific challenges faced by individuals in supported accommodation. Familiarise yourself with relevant support strategies and frameworks, as this will show your commitment and understanding of the role.
✨Showcase Your Experience
Prepare to discuss your previous roles in detail, especially those related to supporting vulnerable adults. Use specific examples to illustrate how you've developed support plans or engaged residents in wellbeing activities, as this will demonstrate your hands-on experience.
✨Be Person-Centred
During the interview, emphasise your approach to person-centred support. Share how you would tailor your support to meet individual needs and promote independence, recovery, and positive outcomes for residents. This is key for the Support and Wellbeing Officer role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewers about their approach to resident engagement and partnership working. This not only shows your interest in the role but also helps you gauge if the organisation aligns with your values and goals.
