AWD online is seeking an IT Support Engineer / Service Desk Analyst in Carlisle. You will deliver remote and on-site technical support for Microsoft 365, end-user devices and service desk tickets, while maintaining documentation and client communication.
The role focuses on resolving issues, managing tickets, and contributing to deployment and project tasks in a client-facing environment. A full driving licence and willingness to travel are required.
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Customer-Facing IT Support Engineer — Remote & On-Site in Carlisle employer: AWD Online
Join a dynamic and supportive team within a large education organisation that prioritises employee growth and wellbeing. With a strong focus on shaping the people strategy, you will benefit from a collaborative work culture, competitive salary, and opportunities for professional development while making a meaningful impact across North Somerset and Bristol.
