At a Glance
- Tasks: Support vulnerable individuals, oversee assessments, and lead a compassionate team.
- Company: Join a dedicated organisation making a real difference in the community.
- Benefits: Competitive salary, training opportunities, generous leave, and wellbeing support.
- Other info: Full-time role with excellent career progression in a supportive environment.
- Why this job: Empower others and create positive change in people's lives every day.
- Qualifications: Experience in support work and strong communication skills required.
The predicted salary is between 28861 - 33786 £ per year.
An excellent opportunity for a compassionate Senior Support Worker with safeguarding, risk assessment, care planning and trauma-informed support experience.
If you've also worked in the following roles, we'd also like to hear from you: Domestic Abuse Support Worker, Supported Housing Worker, Senior Accommodation Support Worker, Complex Needs Support Worker, Advocacy Worker.
This role is known within the organisation as a Senior Accommodation Support Worker.
SALARY: £28,861 to £33,786 per annum + Benefits
LOCATION: Sandwell, West Midlands
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 37.5 Hours, Monday to Friday 9am-5pm
JOB OVERVIEW
We have a fantastic new job opportunity for a Senior Support Worker to join an expanding accommodation service supporting adults and children affected by domestic abuse, trauma and exploitation. As the Senior Support Worker you will provide day-to-day support to the service manager, supervise support staff and help ensure residents receive safe, person-centred and responsive support. The Senior Support Worker will oversee risk assessments, support plans, referrals, safeguarding, partnership working and service standards across accommodation settings. This role is ideal for someone with strong communication skills, resilience, leadership potential and experience supporting vulnerable people with complex needs.
DUTIES
- Service Support: Support the Refuge Manager and/or Safe House Manager with the day-to-day delivery of accommodation services
- Team Supervision: Supervise support workers, students and volunteers, providing guidance, advice and practical support
- Assessments and Plans: Oversee risk assessments, needs assessments and resident-led support plans
- Resident Support: Help residents build confidence, independence, safety and resilience following abuse or exploitation
- Referrals: Oversee new referrals, initial risk assessments, accommodation allocation and system updates
- Safeguarding: Identify, record and escalate safeguarding concerns through the correct channels
- Partnership Working: Work with housing, health, substance misuse and other external services to support positive outcomes
- Service Standards: Maintain accurate records, support health and safety, and monitor contractual targets
- Activities: Coordinate group programmes, events and activities that support recovery and wellbeing
CANDIDATE REQUIREMENTS
- Education: Level 3 qualification or equivalent, preferably in Health and Social Care, law, housing or community work
- Support Experience: Experience supporting people affected by trauma, abuse, complex needs or multiple disadvantage
- Assessment Skills: Experience undertaking risk and needs assessments and developing support plans
- Safeguarding: Understanding of safeguarding concerns and how to respond appropriately
- Domestic Abuse Awareness: Understanding of domestic abuse, victim barriers and survivor-led support
- Communication: Ability to communicate effectively, advocate for vulnerable people and build positive relationships
- Person-Centred Approach: Able to work in a non-judgemental, compassionate and empowering way
- Organisation: Able to manage priorities, deadlines and unplanned demands in a fast-paced service
- IT Skills: Confident using Microsoft Office, Teams or Zoom, and data collection systems
- Driving Requirement: Full driving licence, access to a vehicle and willingness to travel to accommodation sites
DESIRABLE
- Supervision: Experience supervising staff, students or volunteers
- Finance and Records: Experience with financial administration, rent monitoring or accurate data recording
- Legislation Knowledge: Knowledge of domestic abuse, modern slavery, homelessness, safeguarding, immigration or welfare benefits
- Trauma-Informed Practice: Understanding of trauma-informed approaches or motivational interviewing
- Homelessness Awareness: Understanding of homelessness, its impact and how to support people effectively
BENEFITS
- Mileage allowance
- Training and development opportunities
- Employee Assistance Programme
- Access to group clinical supervision with a BACP trained counsellor
- 25 days of annual leave, pro rata, plus bank holidays, with opportunities for this to be extended after 3 years of service
- 1 Wellbeing day, pro rata
- Annual leave buy back scheme for those who want to purchase additional annual leave days
- Bi-annual staff away days
- Regular internal newsletter created by staff
- Time off in lieu when overtime is required
- 5% employer contribution to pension
This role requires a DBS check.
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Senior Support Worker Accommodation Services in Birmingham employer: AWD Online
Join a compassionate and dedicated team as a Senior Support Worker in Sandwell, where we prioritise the well-being of both our staff and residents. Our supportive work culture fosters professional growth through ongoing training and development opportunities, while our commitment to employee wellness is reflected in generous benefits such as annual leave buy-back schemes and access to clinical supervision. With a focus on person-centred care, you will play a vital role in empowering vulnerable individuals, making this an incredibly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker Accommodation Services in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social care sector, especially those who work with domestic abuse or complex needs. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to safeguarding and trauma-informed support. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! Bring along examples of your past work with vulnerable individuals during interviews. Real-life stories can make you stand out and demonstrate your skills effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Support Worker Accommodation Services in Birmingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in safeguarding, risk assessment, and trauma-informed support. We want to see how your background aligns with the role of Senior Support Worker!
Showcase Your Skills:Don’t forget to emphasise your communication skills and leadership potential. We’re looking for someone who can effectively advocate for vulnerable people and lead a team, so let that shine through in your application.
Be Person-Centred:When writing your application, focus on your person-centred approach. Share examples of how you've supported individuals with complex needs and how you’ve helped them build confidence and resilience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at AWD Online
✨Know Your Stuff
Make sure you brush up on your knowledge of safeguarding, risk assessments, and trauma-informed support. Familiarise yourself with the specific challenges faced by individuals affected by domestic abuse and how your experience aligns with the role.
✨Showcase Your Compassion
During the interview, highlight your compassionate approach to supporting vulnerable people. Share specific examples of how you've helped individuals build confidence and resilience, as this will resonate well with the values of the organisation.
✨Demonstrate Leadership Skills
As a Senior Support Worker, you'll be supervising others. Be prepared to discuss your leadership style and provide examples of how you've successfully guided and supported team members in previous roles.
✨Ask Thoughtful Questions
Prepare some insightful questions about the accommodation services and the team dynamics. This shows your genuine interest in the role and helps you understand how you can contribute effectively to the organisation's mission.