Head of Operations in Birmingham

Head of Operations
Join a field-based senior leadership opportunity with responsibility for commercial performance, people development and customer standards across a large multi-site estate. Ideal candidates will bring proven multi-site operational leadership and strong P&L expertise.
If you've also worked in the following roles, we'd also like to hear from you: National Operations Manager, Regional Operations Manager, Head of Retail Operations, Head of Hospitality Operations, Multi-Site Operations Manager, Retail Operations Manager, Hospitality Operations Manager, Commercial Operations Manager, Senior Operations Manager
The package includes a company car and private medical cover (single cover).
SALARY: From £70,000 per annum (depending on experience) + Benefits
LOCATION: Field-based, with regular travel to relevant brand sites across the North and South regions, travel to internal and external meetings with occasional overnight stays (Map will be provided at telephone interview stage)
JOB TYPE: Full-Time, Permanent
JOB OVERVIEW
This is an excellent opportunity for a Head of Operations to shape commercial performance, people capability and customer standards across a multi-site estate.
Reporting to a senior operations leader, the Head of Operations will guide regional and district leaders, own P&L and EBITDA performance, and embed operational strategy.
With extensive travel across England, the Head of Operations will build stakeholder relationships, coach field leaders and drive consistent execution, growth and customer experience.
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DUTIES
Your duties as the Head of Operations include:
People Leadership and Succession: Lead, coach and develop regional and district leaders, strengthen succession planning and embed co...