Facilities Manager (AWDO-P14486) in Birmingham)

Lead facilities management, health and safety compliance, and property maintenance across multiple supported accommodation and office sites. This role focuses on estates management, regulatory compliance, contractor coordination, and maintaining safe environments within a multi-site charity organisation.

Job Overview: We have a fantastic new job opportunity for a Facilities Manager to oversee the maintenance, safety and compliance of a diverse estate supporting vulnerable service users and staff. The organisation operates multiple residential accommodation sites and offices across the Black Country. As the Facilities Manager you will lead health and safety governance, manage property maintenance and statutory compliance, and coordinate contractors to ensure buildings remain safe, compliant and fit for purpose. The Facilities Manager will work closely with internal teams to maintain high-quality accommodation standards while supporting operational delivery through robust inspections, risk management and facilities management processes.

Duties:

• Health and Safety Leadership: Lead organisational health and safety across all sites, maintaining policies, procedures and safe systems of work.
• Compliance Management: Ensure accommodation and office sites meet statutory regulations including fire safety, electrical, gas and water hygiene testing.
• Inspection Programme: Implement regular property inspections across residential and office sites to monitor safety, maintenance and compliance.
• Maintenance Coordination: Manage responsive repairs and planned preventative maintenance across multiple dispersed sites.
• Contractor Management: Procure and oversee contractors, ensuring safe working practices, compliance documentation and value for money.
• Fire Safety Oversight: Coordinate fire risk assessments, evacuation procedures, equipment maintenance and fire safety compliance.
• Asset Management: Maintain asset registers and lifecycle plans for buildings, systems, fixtures and equipment.
• Team Supervision: Provide line management and operational support to household or facilities staff to ensure consistent standards across sites.
• Risk and Incident Management: Investigate incidents, accidents and near misses, implementing corrective and preventative actions.
• Reporting and Documentation: Maintain accurate compliance records, inspection logs and reporting dashboards for senior leadership.

Candidate Requirements:

• Previous experience in facilities management, estates management, property administration or a similar multi-site environment.
• Strong knowledge of health and safety legislation, compliance requirements and risk assessment practice.
• Experience managing contractors, suppliers and maintenance providers.
• Excellent organisational and problem-solving skills with the ability to manage multiple sites and competing priorities.
• Strong communication skills with the ability to work collaboratively with colleagues, contractors and stakeholders.
• Strong ICT skills including Microsoft Word, Excel, Outlook and Teams.
• Educated to Level 3 or equivalent qualification with GCSEs in English and Mathematics or equivalent.
• Full driving licence with access to a vehicle and willingness to travel across sites.
• Eligibility to work in the UK.

Desirable:

• Facilities management or health and safety qualifications such as IWFM, IOSH or NEBOSH.
• Experience in supported accommodation, housing management, social care or regulated environments.
• Experience conducting site inspections, safety audits and statutory compliance checks.
• Knowledge of Home Office accommodation standards, Decent Homes Standards or similar regulatory frameworks.

Benefits:

• Mileage allowance.
• Training and development opportunities.
• Employee Assistance Programme.
• Access to group clinical supervision with a BACP trained counsellor.
• 25 days annual leave (pro rata), plus bank holidays. Opportunities for this to be extended after 3 years of service.
• 1 wellbeing day (pro rata).
• Annual leave ‘buy back’ scheme for those who want to purchase additional annual leave days.
• Bi-annual staff away days.
• Regular internal newsletter created by staff.
• Time off in lieu (TOIL) when overtime is required.
• 5% employer contribution to pension.

This role requires an enhanced DBS check.