At a Glance
- Tasks: Support residents facing homelessness with tailored plans and wellbeing activities.
- Company: Join a dedicated team focused on making a difference in the community.
- Benefits: Competitive salary, benefits package, and opportunities for personal growth.
- Other info: Dynamic role with travel across accommodation sites and a chance to build community connections.
- Why this job: Make a real impact by helping individuals achieve independence and stability.
- Qualifications: Experience in supporting vulnerable individuals and developing support plans.
The predicted salary is between 26297 - 26297 £ per year.
A rewarding opportunity for a Support and Wellbeing Officer with experience supporting people experiencing homelessness, complex needs, mental health challenges and supported accommodation environments.
SALARY: £26,297 per annum + Benefits
LOCATION: Birkenhead, Wirral, North West England (CH41) – with travel across accommodation sites
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 35 hours per week, Monday to Friday
JOB OVERVIEW: We have a fantastic new job opportunity for a Support and Wellbeing Officer to provide person‑centred support to residents experiencing homelessness and complex needs within supported accommodation services. As the Support and Wellbeing Officer you will deliver support planning, safeguarding, wellbeing activities, resident engagement and tenancy‑related support that promotes independence, recovery and positive outcomes. The Support and Wellbeing Officer will work closely with residents, external agencies and community organisations to improve wellbeing, encourage participation and help residents move towards long‑term housing stability and independent living.
DUTIES
- Resident Support: Welcoming new residents, carrying out inductions and providing ongoing housing‑related support within supported accommodation services
- Support Planning: Developing and reviewing person‑centred support plans, wellbeing plans and resident risk assessments
- Safeguarding Responsibilities: Promoting safeguarding, health and safety and resident welfare at all times
- Case Management: Holding regular support sessions focused on homelessness recovery, tenancy sustainment and independent living goals
- Wellbeing Activities: Planning and delivering wellbeing initiatives, workshops, learning opportunities and community‑based activities
- Partnership Working: Liaising with housing providers, support agencies, social prescribing teams and community organisations to improve resident outcomes
- Resident Engagement: Encouraging participation, confidence building and social inclusion through positive resident involvement
- Tenancy Support: Assisting residents with housing applications, welfare benefits, budgeting and move‑on accommodation
- Record Keeping: Maintaining accurate support records, monitoring information and wellbeing programme evaluations
CANDIDATE REQUIREMENTS
- ESSENTIAL Previous experience supporting people experiencing homelessness, housing difficulties or complex needs
- Proven experience developing support plans, wellbeing plans and resident risk assessments
- Experience delivering wellbeing activities, resident engagement programmes or community initiatives
- Strong written and verbal communication skills with residents, support agencies and partner organisations
- Ability to build positive relationships with vulnerable adults, colleagues, volunteers and external stakeholders
- Understanding of safeguarding responsibilities, professional boundaries and trauma‑informed support
- Ability to manage a varied caseload and prioritise multiple support needs effectively
- Full driving licence and access to a vehicle due to travel across accommodation sites
- DESIRABLE Awareness of homelessness services, supported housing and community support networks across the Wirral
- Understanding of mental health support strategies, addiction and recovery‑focused approaches
- Experience working with statutory services, voluntary organisations or wellbeing providers
This role requires an Enhanced DBS check.
HOW TO APPLY: To be considered for this job vacancy, please submit your CV to our Recruitment Team for review. CVs that meet the required qualifications will be passed on to our client for consideration.
Support and Wellbeing Officer (Housing / Homelessness) (AWDO-P14771) in Birkenhead) employer: AWD Online
Join a dedicated team in Birkenhead as a Support and Wellbeing Officer, where you will make a meaningful impact on the lives of individuals experiencing homelessness and complex needs. Our organisation fosters a supportive work culture that prioritises employee wellbeing, offers ongoing professional development opportunities, and encourages collaboration with community partners to enhance resident outcomes. With a competitive salary and benefits package, this role provides a rewarding career path in a vibrant location committed to social change.
StudySmarter Expert Advice🤫
We think this is how you could land Support and Wellbeing Officer (Housing / Homelessness) (AWDO-P14771) in Birkenhead)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and homelessness sector. Attend local events or workshops where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to support and wellbeing. Think about your past experiences and how they relate to the role. We suggest doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show your passion for helping others! When you get the chance to speak with potential employers, share your personal stories or experiences that highlight your commitment to supporting vulnerable individuals. It’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for dedicated individuals like you to join our team and make a difference in the community.
We think you need these skills to ace Support and Wellbeing Officer (Housing / Homelessness) (AWDO-P14771) in Birkenhead)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Support and Wellbeing Officer. Highlight your experience with homelessness, complex needs, and any relevant support planning you've done. We want to see how your background fits perfectly with what we're looking for!
Showcase Your Skills:Don’t just list your previous jobs; show us how your skills make you a great fit for this position. Talk about your communication skills, your ability to build relationships, and any specific wellbeing activities you've delivered. We love seeing real examples!
Be Person-Centred:Remember, this role is all about supporting residents. Use your application to demonstrate your understanding of person-centred approaches. Share stories or experiences that highlight your commitment to promoting independence and recovery for those you’ve supported.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to the right people quickly. Plus, it shows us you're keen on joining our team at StudySmarter!
How to prepare for a job interview at AWD Online
✨Know Your Stuff
Make sure you understand the key responsibilities of a Support and Wellbeing Officer. Familiarise yourself with concepts like person-centred support, safeguarding, and wellbeing activities. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Share Your Experiences
Prepare specific examples from your past roles where you've supported individuals experiencing homelessness or complex needs. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your hands-on experience and how it aligns with the job requirements.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the organisation's approach to resident engagement or their partnerships with community organisations. This shows that you're not just interested in the job, but also in how you can contribute to their mission.
✨Show Your Passion
Let your enthusiasm for supporting vulnerable adults shine through. Talk about why you’re passionate about homelessness support and how you believe in empowering residents towards independence. A genuine passion can set you apart from other candidates.
