At a Glance
- Tasks: Lead a dynamic team in a fast-paced retail environment at the NEC.
- Company: Join a family-run business with a supportive team culture.
- Benefits: Enjoy competitive salary, employee discounts, and career development opportunities.
- Other info: Flexible hours and exciting events make this role truly engaging.
- Why this job: Make an impact in a unique setting where no two days are the same.
- Qualifications: Experience in retail management and strong leadership skills required.
This is a great opportunity for a motivated retail leader to support busy convenience store operations in a unique, fast-paced, event-driven environment at the NEC, where no two trading days are the same.
This is a rewarding opportunity for an Assistant Store Manager who enjoys pace, variety and hands-on leadership in a busy retail setting. As the Assistant Store Manager you will support daily store operations, help plan rotas around event schedules, manage stock availability and maintain strong customer service standards. The Assistant Store Manager will also use Excel and internal systems to support sales forecasting, ordering and stock planning during high-demand periods. The role would suit someone organised, adaptable and confident leading a team when footfall and trading patterns change quickly.
DUTIES- Store Operations: Support the day-to-day running of the store, ensuring high standards are maintained across service, presentation and trading activity.
- Rotas and Staffing: Plan, manage and optimise staff rotas in line with event schedules, trading patterns and peak footfall.
- Pricing and Product Accuracy: Manage product pricing, ensuring information is accurate, competitive and kept up to date.
- Ordering and Stock Availability: Place and manage orders, helping ensure stock is available to meet customer demand during busy periods.
- Sales and Stock Forecasting: Use Excel and internal systems to forecast sales and stock requirements.
- Team Leadership: Lead, motivate and support team members during busy, fast-moving and high-pressure trading periods.
- Customer Service: Help ensure excellent customer service is delivered consistently across the store.
- Compliance and Safety: Maintain compliance with company procedures, health and safety and food safety standards.
- Previous experience in retail or convenience store management.
- Strong organisational and time management skills.
- Confident using Excel for forecasting and data analysis.
- Able to work effectively in a fast-paced, high-pressure environment.
- Strong leadership and team management skills.
- Excellent communication and problem-solving abilities.
- Flexible approach to working hours, including evenings, weekends and event days.
- A unique and exciting working environment at the NEC.
- Opportunity to work within a fast-growing, family-run business.
- A supportive team culture.
- Career development opportunities.
- Company events.
- Employee discount.
- Free parking.
- Health.
Assistant Store Manager employer: AWD Online
Join a dynamic and supportive team as a Finance Analyst, where your skills in financial modelling and analysis will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, all while being located in a vibrant area that offers a great work-life balance. With competitive benefits and a commitment to innovation, we are dedicated to creating a rewarding environment for our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like AWD Online, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like AWD Online!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at AWD Online, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at AWD Online and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show AWD Online that you’re ready to jump in and contribute right away!
How to prepare for a job interview at AWD Online
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
