At a Glance
- Tasks: Be the friendly face at our Learning Hub, supporting students and staff daily.
- Company: Join a well-established adult learning provider dedicated to creating positive learning environments.
- Benefits: Enjoy 30 days holiday, life insurance, and flexible working options.
- Other info: This is a full-time, permanent role based in Scunthorpe.
- Why this job: Make a real impact in a supportive team while enhancing your admin skills.
- Qualifications: NVQ2 or equivalent experience in administration and strong database skills required.
The predicted salary is between 22932 - 24225 £ per year.
Administrator / Reception Administration Assistant with experience in a similar administrative / receptionist / customer service role, who has excellent communication, organisational and database skills is required to join the Learning Hub of a well-established adult learning provider.
This role is known internally as a Learner Hub Receptionist / Learning Centre Administrator
SALARY: £22,932 – £24,225 per annum + Benefits
LOCATION: Scunthorpe, Lincolnshire (DN15) – Fully Office Based
JOB TYPE: Full-Time, Permanent
JOB OVERVIEW
We have a fantastic new job opportunity for an Administrator / Reception Administration Assistantwith experience in a similar administrative / receptionist / customer service role, who has excellent communication, organisational and database skills.
As the Administrator / Reception Administration Assistant you will be based on the Reception Desk and your role is to ensure that the learning centre is a safe and positive environment for staff, students, visitors and contractors.
The Administrator / Reception Administration Assistant will be based onsite enabling the building to run smoothly and efficiently, by providing support and guidance to all users.
You will provide administrative support to site users and to the wider Estates and Health and Safety team. This may mean supporting in the administration of the security systems, ensuring accurate visitor records, keeping health and safety checks up to date, supporting tutors with any requirements, and supporting visitors too.
DUTIES
Your duties as an Administrator / Reception Administration Assistant include:
- Support the Estates and Health & Safety team and wider colleagues with a range of key tasks in relation to site compliance
- Check and record all weekly and monthly site testing documents/responses and statutory compliance for inspections
- Meeting and Greeting Guests, students and contractors, ensuring the best experience at all times
- Taking full details of any queries and passing on as appropriate
- Providing administrative support in specific, time limited projects that arise
- Reporting of health and safety and maintenance issues to the appropriate persons in a timely manner
CANDIDATE REQUIREMENTS
- NVQ2 or demonstrable equivalent experience
- A proven track record of strong administrative ability
- Good experience of working with databases including the creation of queries and reports
- The ability to work within a team to achieve planned performance outcomes
- The ability to take the administrative lead within a close working but dispersed team
- Strong Microsoft 365 skills
- Attention to detail and time management skills
- The ability to achieve results in time-limited projects
BENEFITS
- Enhanced holiday entitlement (30 days, plus bank holidays)
- Agile working opportunities
- Life insurance cover
- Employee assistance programme
- Cycle to work scheme
- Eye care vouchers
APPLY TODAY…
By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P13621
Full-Time, Permanent Admin Jobs, Careers and Vacancies. Find a new job in Scunthorpe, Lincolnshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
awd online | http://www.awdo.co.uk
AWD-IN-SPJ #J-18808-LjbffrAdministrator / Reception Administration Assistant in Scunthorpe employer: AWD online
Join a well-established adult learning provider in Scunthorpe, where you will thrive in a supportive and collaborative work environment. With enhanced holiday entitlement, agile working opportunities, and a strong focus on employee growth, this role as an Administrator / Reception Administration Assistant offers a meaningful career path while ensuring a positive experience for all learners and visitors. Embrace the chance to contribute to a safe and efficient learning hub, backed by a company that values your skills and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator / Reception Administration Assistant in Scunthorpe
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at AWD online. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like AWD online before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administrator / Reception Administration Assistant in Scunthorpe
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to AWD online:Your cover letter is your chance to shine! Tell us why you want to work at AWD online specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at AWD online!
How to prepare for a job interview at AWD online
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
