At a Glance
- Tasks: Join us as an Administrator, handling office tasks and ensuring smooth operations.
- Company: Be part of a well-established company in Barnsley, known for its supportive work culture.
- Benefits: Enjoy a competitive salary, full-time hours, and a friendly office environment.
- Other info: Perfect for high school and college students looking to kickstart their careers!
- Why this job: This role offers hands-on experience in a fast-paced setting with opportunities for growth.
- Qualifications: Ideal candidates should have strong organisational skills and a positive attitude.
The predicted salary is between 28800 - 43200 £ per year.
Administrator / Operations and Administration Coordinator who has good administrative and organisational skills, excellent communication and attention to detail is required for a well-established company based in Barnsley, South Yorkshire.
SALARY: Competitive + Benefits
LOCATION: Barnsley, South Yorkshire (S73) – 100% Office Based
JOB TYPE: Full-Time, Permanent
WORKING HOURS: 37.5 hours per week, 8:30am – 4:30pm Monday to Thursday and 8:30am – 4:00pm Friday
JOB OVERVIEW
We have a fantastic new job opportunity for an Administrator / Operations and Administration Coordinator who has good administrative and organisational skills, excellent communication and attention to detail.
Working as the Administrator / Operations and Administration Coordinator you will carry out general office administration duties including operational booking for the plant and sub-contractors and assisting with credit control.
As the Operations Administrator you will be working in a fast-paced environment and will be required to deliver exceptional customer service and ensure that orders are correctly processed, to fully meet customers’ needs.
APPLY TODAY
If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.
DUTIES
Your duties as the Administrator / Operations and Administration Coordinator include:
• Goods Received Notes (GRN’s): Documenting and verifying the receipt of goods
• Delivery Notes & Collection Notes: Preparing and managing documents that accompany goods during delivery or collection, detailing the items being transported and ensuring accurate records for both sender and receiver
• Returns & Off Hires: Handling the process of returning goods or equipment, including off-hiring rented items, ensuring proper documentation and condition checks
• Coins Reports: Generating and analysing financial reports related to the COINS (Construction Industry Solutions) software, providing insights into project costs, revenues, and financial performance
• Coins Input: Entering and updating data in the COINS system, ensuring accuracy and completeness of financial and project-related information
• Supporting Accounts Department: Assisting the Accounts Department with various tasks such as data entry, reconciliations, following up on outstanding payments to ensure timely collection of debts and financial reporting to ensure smooth operations
• Processing Customer Complaints/NCRs: Handling customer complaints and Non-Conformance Reports (NCRs), investigating issues, and implementing corrective actions to resolve problems and improve customer satisfaction
• Project Folders – System to Monitor Jobs: Maintaining organised project folders, using a system to track job progress, documentation, and key milestones to ensure efficient project management
• Manage the Project Diary: Keeping an updated project diary, scheduling tasks, meetings, and deadlines to ensure all project activities are well-coordinated and on track
• Hotel Bookings: Arranging accommodation for staff, ensuring bookings are made according to requirements and within budget
• Answering the Phone: Handling incoming calls, providing information, directing calls to the appropriate person, and taking messages as needed
• Lost & Damaged Claims: Processing claims for lost or damaged goods, coordinating with insurance companies, and ensuring proper documentation and resolution
• Booking Transport, Plant & Sub-Contractors: Coordinating the booking of transportation, equipment (plant), and subcontractors for projects, ensuring timely and cost-effective arrangements
CANDIDATE REQUIREMENTS
• Previous experience in a similar administration / administrative / office role
• Strong levels of attention to detail
• Basic IT knowledge and understanding
• Demonstrate a positive and professional attitude to work
• Highly organised and conscientious
• Driven and passion
• Excellent interpersonal and communication skills, both written and verbal
• Confident and self-motivated
• Be able to work effectively within a team and individually
• Previous credit control and customer service experience would be advantageous
HOW TO APPLY
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-P13666
Full-Time, Permanent Admin Jobs, Careers and Vacancies. Find a new job and work in Barnsley, South Yorkshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.
AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
awd online | http://www.awdo.co.uk
AWD-IN-SPJ
#J-18808-LjbffrAdministrator / Operations and Administration Coordinator (AWDO-P13666) in Barnsley) employer: AWD online
Join a well-established company in Barnsley, South Yorkshire, where you will thrive in a supportive and dynamic work environment. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, ensuring that our employees feel valued and empowered. With a strong focus on teamwork and exceptional customer service, this role provides a meaningful chance to contribute to our success while developing your skills in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator / Operations and Administration Coordinator (AWDO-P13666) in Barnsley)
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at AWD online. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like AWD online before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Administrator / Operations and Administration Coordinator (AWDO-P13666) in Barnsley)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to AWD online:Your cover letter is your chance to shine! Tell us why you want to work at AWD online specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at AWD online!
How to prepare for a job interview at AWD online
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
