At a Glance
- Tasks: Support patient administration, scheduling, invoicing, and reporting in a healthcare setting.
- Company: Join a mobility centre dedicated to improving lives through prosthetics.
- Benefits: Enjoy flexible hours, competitive salary, and professional development opportunities.
- Other info: Great career growth potential in a supportive and dynamic environment.
- Why this job: Make a real difference in patients' lives while developing your administrative skills.
- Qualifications: Proficiency in Microsoft Excel and strong customer service skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
A great opportunity for an organised Administrator with Microsoft Excel, invoicing, reporting and customer service skills to join the prosthetics department of a mobility centre, supporting patient administration, scheduling and efficient clinic services.
As the Administrator you will coordinate key administrative processes, patient scheduling, invoicing, reporting and record keeping while supporting clinical and technical teams. The Administrator will also assist with stock administration and help improve processes, contributing to an efficient service for patients in a healthcare setting.
DUTIES- Assist the clinical team by contacting patients, scheduling appointments and maintaining accurate records on the clinical system.
- Process invoices, identify relevant chargeable items and support accurate financial and clinical record keeping.
- Run and check monthly patient activity, DNA and service performance reports, identifying and reporting anomalies.
- Respond quickly and efficiently to enquiries from colleagues, customers and suppliers and elevate delays or issues where appropriate.
- Monitor and maintain servicing records for high-value items supplied through relevant commissioning pathways.
- Provide cover by raising purchase orders, receipting goods, booking out stock and supporting regular stock takes.
- Maintain strict patient confidentiality and follow quality, health, safety and environmental procedures.
- Support new administrative processes, report technical problems and contribute to continuous improvement.
- Experience using PC-based office IT and proficiency with Microsoft Excel.
- Excellent customer service and communication skills.
- Able to collaborate effectively with colleagues across different teams.
- Keen to learn new skills and work within a healthcare setting.
- Good organisation skills and the ability to maintain accurate records.
- Experience in invoicing and reporting would be preferred, although full training can be provided.
- Experience using Sage X3 or a similar ERP system would be advantageous.
- Flexible start and finish times around core hours (9am – 4pm).
- Incremental holiday allowance rising with service.
- Free parking available.
- Access to an employee discount platform.
- Employee Assistance Programmes available.
- Support with qualifications and professional development.
- Flexible working options.
- Refer a friend incentive scheme.
- Cycle2work scheme.
To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details.
Administrator employer: AWD Online
Join a dynamic and supportive team as a Finance Analyst, where your skills in financial modelling and analysis will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, all while being located in a vibrant area that offers a great work-life balance. With competitive benefits and a commitment to innovation, we are dedicated to creating a rewarding environment for our employees.
