Hybrid Service Delivery & Performance Lead in Aberdeen
Hybrid Service Delivery & Performance Lead

Hybrid Service Delivery & Performance Lead in Aberdeen

Aberdeen Full-Time 19800 - 46200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead service delivery and performance management for energy advice programmes.
  • Company: A top service provider in the UK with a focus on quality assurance.
  • Benefits: Competitive salary of £33,000 and flexible working arrangements.
  • Why this job: Make a real difference in energy services while driving continuous improvement.
  • Qualifications: Strong operational leadership and experience managing teams required.
  • Other info: Join a dynamic team dedicated to enhancing service delivery.

The predicted salary is between 19800 - 46200 £ per year.

A leading service provider in the United Kingdom is seeking an experienced Service Delivery and Performance Manager to oversee performance management and quality assurance across domestic energy advice programmes. This role requires a strong background in operational leadership and experience managing Team Leaders. The position offers a competitive salary of £33,000 along with flexible working arrangements. Join the team to enhance service delivery and drive continuous improvement.

Hybrid Service Delivery & Performance Lead in Aberdeen employer: AWD online

As a leading service provider in the UK, we pride ourselves on fostering a dynamic work culture that prioritises employee well-being and professional growth. With competitive salaries, flexible working arrangements, and a commitment to continuous improvement, we empower our team members to excel in their roles while making a meaningful impact in the domestic energy sector.
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Contact Detail:

AWD online Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hybrid Service Delivery & Performance Lead in Aberdeen

✨Tip Number 1

Network like a pro! Reach out to your connections in the energy sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on opportunities that aren't advertised.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Tailor your responses to show how your experience aligns with their mission, especially in service delivery and performance management.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on demonstrating your operational leadership skills and how you've successfully managed teams in the past.

✨Tip Number 4

Don't forget to apply through our website! We make it easy for you to showcase your skills and experience directly to us. Plus, it shows you're genuinely interested in joining our team!

We think you need these skills to ace Hybrid Service Delivery & Performance Lead in Aberdeen

Service Delivery Management
Performance Management
Quality Assurance
Operational Leadership
Team Management
Continuous Improvement
Communication Skills
Problem-Solving Skills
Stakeholder Engagement
Analytical Skills
Project Management
Adaptability
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in service delivery and performance management. We want to see how your background aligns with the role, so don’t be shy about showcasing your operational leadership skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing service delivery and how you can contribute to our domestic energy advice programmes. Keep it engaging and relevant!

Showcase Your Leadership Experience: Since this role involves managing Team Leaders, we’d love to hear about your leadership style and any successful teams you’ve led. Share specific examples that demonstrate your ability to drive continuous improvement.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at AWD online

✨Know Your Stuff

Make sure you brush up on your knowledge of service delivery and performance management. Familiarise yourself with the latest trends in domestic energy advice programmes, as well as any relevant legislation or best practices. This will show that you're not just interested in the role but are also well-informed.

✨Showcase Your Leadership Skills

Since the role involves managing Team Leaders, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully led a team, improved performance, or handled challenges. This will help demonstrate your capability to oversee operational leadership effectively.

✨Prepare for Behavioural Questions

Expect questions that assess how you've handled situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This approach will help you articulate your experiences clearly and show how they relate to the job at hand.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company's approach to continuous improvement or how they measure success in their energy advice programmes. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.

Hybrid Service Delivery & Performance Lead in Aberdeen
AWD online
Location: Aberdeen

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