At a Glance
- Tasks: Be the go-to person for customers, providing top-notch service and support.
- Company: Join a well-established company in Scunthorpe, known for its strong customer focus.
- Benefits: Enjoy a competitive salary and generous benefits, plus a supportive work environment.
- Why this job: This role offers a chance to grow your skills in a dynamic team while making a real impact.
- Qualifications: Previous experience in customer service and excellent communication skills are a must.
- Other info: Full-time, office-based role with a Monday to Friday schedule.
The predicted salary is between 28800 - 43200 £ per year.
Customer Service Administrator / Administration Assistant with previous experience in a customer service environment, an enthusiastic, hardworking approach and excellent communication skills, is required for a well-established company based in Scunthorpe, North Lincolnshire. SALARY: Competitive Salary + Generous Benefits (see below) LOCATION: Scunthorpe, North Lincolnshire (DN15) 100% Office Based JOB TYPE: Full-Time, Permanent WORKING HOURS: 8 hours per day, between 8am and 5pm Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for Customer Service Administrator / Administration Assistant with previous experience in a customer service environment, an enthusiastic, hardworking approach and excellent communication skills. Working as the Customer Service Administrator / Administration Assistant you will join a busy Customer Service Team where you will be the first point of contact for customers, providing excellent service and support. As Customer Service Administrator / Administration Assistant you will assist with the Teams day-to-day tasks, ensuring that in…
Customer Service Administrator / Administration Assistant employer: AWD online Careers
Contact Detail:
AWD online Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator / Administration Assistant
✨Tip Number 1
Make sure to highlight your previous customer service experience during the interview. Share specific examples of how you handled challenging situations or provided exceptional support to customers.
✨Tip Number 2
Demonstrate your enthusiasm for the role by researching the company beforehand. Familiarize yourself with their values and mission, and be ready to discuss how you align with them.
✨Tip Number 3
Prepare to showcase your communication skills. Practice active listening and clear articulation, as these are crucial in a customer service environment.
✨Tip Number 4
Be ready to discuss your approach to teamwork. Since you'll be part of a busy Customer Service Team, sharing examples of successful collaboration can set you apart from other candidates.
We think you need these skills to ace Customer Service Administrator / Administration Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in customer service. Use specific examples that demonstrate your communication skills and hardworking approach.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention why you are interested in working for this company and how your skills align with their needs.
Showcase Relevant Skills: In your application, emphasize your excellent communication skills and any relevant software or administrative skills that would benefit the Customer Service Team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to avoid any spelling or grammatical errors. A polished application reflects your attention to detail.
How to prepare for a job interview at AWD online Careers
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the company during the interview. A positive attitude can go a long way in customer service positions, so let your passion shine through!
✨Highlight Relevant Experience
Prepare specific examples from your previous customer service experience that demonstrate your skills and problem-solving abilities. This will help the interviewer see how you can contribute to their team.
✨Practice Communication Skills
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your delivery.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.