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- Tasks: Lead and manage premium hospitality operations for events, ensuring exceptional customer experiences.
- Company: AWD.Group, a dynamic leader in the hospitality industry.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Other info: Fast-paced role with opportunities to innovate and drive catering revenue.
- Why this job: Join a passionate team and make a real impact on unforgettable event experiences.
- Qualifications: Experience in large-scale events, leadership skills, and knowledge of food safety standards.
The predicted salary is between 40000 - 50000 £ per year.
AWD.Group are looking for an experienced hospitality professional to join as Head of Hospitality & Events. Your role will be to plan, facilitate and implement an operation that delivers a premium experience during event days alongside ensuring operational quality and excellence is maintained.
WHAT YOU’LL BE DOING
- Leading on the management and execution of the catering operations plan to ensure the optimal delivery of matchday experience/customer experiences and ensure that the venue surpasses supporter expectations in line with agreed budgets.
- Overseeing all third-party relationships to ensure that the partnership is maximised.
- Managing and co-ordinating the match day/event catering operation.
- Managing the procurement of all food and drinks in line with current operational budgets.
- Identifying efficiencies within the match day catering operation that improve P&L and operational performance.
- Ensuring that casual employee payroll is kept within the operating targets as set and overseeing the preparation of casual employee rotas, interaction with Accounts for payroll and other administration duties.
- Co-ordinating initiatives to drive catering revenue on events.
- Identifying new commercial opportunities for developing business cases and realising benefits.
- Managing and assisting in the preparation of all areas and ensuring that the highest standards of presentation of these areas are achieved in good time.
- Reacting quickly and efficiently to clients' requests and changes in function arrangements and complaints and ensuring these are carried out.
- Communicating such information to the catering office and kitchen where relevant.
- Ensuring that all employees are trained to a level (including Health & Safety) which enables them to carry out their duties according to departmental standards.
THE SKILLS & EXPERIENCE YOU NEED
- Experience working in a large scale events venue.
- Experience managing contract staff.
- A proactive mindset and a true leader.
- Must have experience managing payroll.
- Experience of managing multi-site venues.
- Understanding of the standards and procedures within banqueting for personal hygiene, food hygiene and safety.
- Understanding of the operating standards and procedures for the service of food and beverage.
- Knowledge of the legal requirements in respect of the sales of alcohol to the public.
Head of Hospitality in Southsea employer: AWD CONSULTING GROUP
Contact Detail:
AWD CONSULTING GROUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Hospitality in Southsea
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a Head of Hospitality role that’s not even advertised yet.
✨Tip Number 2
Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in managing large-scale events and catering operations. Use specific examples to demonstrate how you've exceeded expectations and improved performance.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly through our website, express your interest, and share how your skills align with their needs. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Prepare for interviews by researching the company’s recent events and initiatives. Tailor your responses to show how you can contribute to their goals, especially in enhancing customer experiences and operational excellence. This will make you stand out as a candidate who truly understands their vision.
We think you need these skills to ace Head of Hospitality in Southsea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Hospitality role. Highlight your experience in managing large-scale events and catering operations, as well as any leadership roles you've held. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how you can elevate our event experiences. Be sure to mention specific achievements that demonstrate your proactive mindset and leadership skills.
Showcase Your Experience: In your application, don't just list your past jobs—show us what you've accomplished! Include examples of how you've improved operational performance or managed successful events. We love seeing numbers and results that back up your claims.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at AWD CONSULTING GROUP
✨Know Your Stuff
Make sure you’re well-versed in the hospitality industry, especially regarding large-scale events. Brush up on your knowledge of catering operations, food hygiene standards, and the legal requirements for serving alcohol. This will show that you’re not just a leader but also someone who understands the nitty-gritty of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and third-party relationships in previous roles. Highlight your proactive mindset and ability to react quickly to changes or complaints. This is crucial for a Head of Hospitality position, so be ready to discuss specific situations where you’ve excelled.
✨Budget Savvy
Since managing payroll and operational budgets is key, come prepared with examples of how you’ve identified efficiencies in past roles. Discuss any strategies you’ve implemented that improved P&L and operational performance. This will demonstrate your financial acumen and strategic thinking.
✨Engage with the Interviewers
Don’t just answer questions; engage in a conversation. Ask insightful questions about their current operations and challenges they face. This shows your genuine interest in the role and helps you assess if the company aligns with your values and work style.