Maintenance Operative

We’ve got an incredibly exciting, new opportunity for a part time Maintenance Operative (15 hours per week) to join our regional operations team on the Isle of Arran, a role which would see you taking accountability for Maintenance in our properties. We provide an essential service to our homeowners; our managed service takes the stress away from letting out a holiday home, as we take care of cleaning, maintenance, check in – you name it, we’ll simplify the process and take the pressure away.

Due to the nature of the role, it is important that you live on the Isle of Arran and have a full, clean driving license.

The Role

Reporting to the Maintenance Senior, you’ll be responsible for delivering quality maintenance to our owners’ homes ensuring that our guests have an Awazing stay, every time. You’ll also be responsible for managing direct and 3rd party maintenance teams to deliver operational excellence at a local level, in a role which will see you trusted to always suggest new ways of working and enhance working practices.

The Regional Operations Team is responsible for delivering Operational Excellence to our Owners and Guests, at a local level. We do this through ensuring consistent operational standards when it comes to cleanliness, maintenance, service delivery and guest check-in, and it will be your role to deliver maintenance excellence on every job you do.

What you’ll be doing:

• Managing 3rd party maintenance suppliers to deliver excellent operations to our owners and guests, ensuring a consistently high quality when it comes to general maintenance.
• Ensuring we have an appropriate supply of 3rd party technicians/specialists, for both present and future needs.
• Ensuring all work you complete is within specified H&S procedures.
• Building a strong employer/contractor brand locally.
• Using data to inform how we deliver and optimise quality, reliability and cost of service delivery.

Key skills we need:

• Experience of managing and motivating contractors.
• Adaptability and a passion for taking the initiative in a fast-paced and ever-changing work environment.
• Demonstrable experience of making decisions using data to drive change.
• A creative approach to operational problem solving, with tangible examples.
• The ability to prioritise and deliver a project from beginning to end, irrespective of external factors and pace.

Due to the nature of this role, a full, clean driving license is also essential, as you’ll be expected to visit our homes and will need the ability to be present in the offices that you’re responsible for on a regular basis.

What we’ll give you:

• An opportunity to join us at a pivotal point in time as we invest in our future.
• You’ll be supported by a team of genuine, passionate people.
• We work cross-functionally, so you’ll be given opportunities to develop skills outside of your core skillset.
• You’ll be an integral part of a team which delivers great commercial results.
• We offer a competitive salary and benefits; we’re all about holidays, so we practice what we preach and offer some great travel discounts and a range of other perks.

Working hours:

This role is for 15 hours per week over 2 days, including weekends and bank holidays.

What else do you need to know?

We want to make the application process as stress-free as possible, so typically we’ll have an informal chat with you on the phone, followed by a comprehensive interview over Teams, where you’ll have a chance to find out a bit more about the exciting things we’re doing (and maybe tell us what we’re doing wrong). We want to hear about what makes you tick and why.

We are an equal opportunity employer and we value diversity and inclusion. We do not discriminate on the basis of gender, race, age, sexual orientation, colour, religion, disability status or marital status.