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- Tasks: Provide outstanding support to customers and resolve queries across various channels.
- Company: Exciting holiday homes company in Lowestoft with a focus on customer experience.
- Benefits: Flexible part-time hours, perfect for balancing studies and work.
- Why this job: Enhance guest experiences while developing your career in a dynamic environment.
- Qualifications: Excellent communication skills and a customer-first mindset are essential.
- Other info: Ideal for high school and college students looking for evening and weekend work.
The predicted salary is between 11 - 16 £ per hour.
A holiday homes company in Lowestoft is looking for a passionate Customer Experience Consultant to provide outstanding support across various channels. You will handle customer queries and ensure high-quality resolutions in a fast-paced environment.
Ideal candidates will have:
- Excellent communication skills
- Strong organisational abilities
- A customer-first mindset
This part-time role offers flexibility with predominantly evening and weekend shifts, allowing you to contribute to enhancing guest experiences while also growing your career.
Part-Time Travel CX Consultant (Evenings/Weekends) in Lowestoft employer: Awaze
Contact Detail:
Awaze Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Travel CX Consultant (Evenings/Weekends) in Lowestoft
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and what they stand for will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer experience, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Prepare some examples of how you've handled customer queries in the past. This will demonstrate your problem-solving abilities and your commitment to providing top-notch service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing passionate candidates like you who are eager to enhance guest experiences.
We think you need these skills to ace Part-Time Travel CX Consultant (Evenings/Weekends) in Lowestoft
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer experience shine through. We want to see that you genuinely care about helping others and making their holiday experiences unforgettable!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We’re looking for those excellent communication skills and organisational abilities, so don’t be shy about showcasing them!
Be Clear and Concise: In a fast-paced environment like ours, clarity is key. Keep your application straightforward and to the point, ensuring we can easily see how you fit the role of a Customer Experience Consultant.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Awaze
✨Know the Company
Before your interview, take some time to research the holiday homes company. Understand their values, mission, and what sets them apart in the customer experience realm. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Customer Experience Consultant, communication is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate effectively under pressure.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is crucial. Think of instances where you managed multiple tasks or prioritised effectively. Be ready to discuss how you keep track of customer interactions and ensure timely follow-ups, as this will highlight your suitability for the role.
✨Emphasise Your Customer-First Mindset
The ideal candidate has a customer-first mindset. Prepare to share stories that illustrate your commitment to providing exceptional service. Whether it’s going the extra mile for a customer or resolving a challenging situation, these examples will resonate well with the interviewers.