Awaze is seeking a Customer Experience Team Leader in Lowestoft to guide a Guest Contact Centre, combining hands‑on leadership, coaching and data‑driven decision making to deliver exceptional service for our guests.
You will coach a team of Customer Experience Consultants, monitor KPIs, manage performance and identify process improvements, while collaborating with managers to ensure high‑quality, consistent guest experiences across channels.
#J-18808-Ljbffr
