Overview
Awaze, Manchester, United Kingdom. We’re home to some of the world’s most trusted travel brands, including cottages.com, Hoseasons and Novasol. We are the largest managed vacation rental business in the world with over 100,000 properties in 25 countries and more than 1.5 million bookings each year. We’re in an exciting period of growth with a simple vision – to delight our owners and guests.
Role: CRM Technical Manager
You will design, develop and maintain code and solutions within Salesforce Marketing Cloud to meet and expand the CRM team’s capabilities.
What you’ll be doing
- Liaise with CRM Managers to assess business requirements and lead the design and development of Salesforce Marketing Cloud solutions to meet needs.
- Set up automated processes in Automation Studio, build campaigns in Journey Builder, and establish reporting systems as required.
- Own the HTML used by Campaign Managers to build emails and collaborate to fine-tune the functionality of email blocks.
- Assist Campaign Managers with building emails and check emails for quality when required.
- Lead investigation work and determine actions to take based on results.
Key skills
We’re a team with energy and passion; you should be enthusiastic, driven, and eager to be part of the team. Below are the required and beneficial capabilities.
REQUIRED
- Building emails using HTML and CSS
- Strong experience with Salesforce Marketing Cloud, including Content Builder, Automation Studio and Journey Builder
- Scripting dynamic elements with AMPscript
- Handling data and querying it with SQL
BENEFICIAL
- Building graphics with Photoshop
- Passion for travel, particularly UK holidays
- Experience in leisure/travel environments
What we’ll give you
- Opportunity to join at a pivotal time as we invest in our future
- A team of genuine, passionate people
- Freedom to choose the best way of working; cross-functional collaboration to develop skills beyond core remit
- An integral part of a growth-enabled team
- Competitive salary and benefits, with travel discounts; flexible and hybrid working
Our culture and inclusion
- We value diversity and are committed to an inclusive workplace where everyone can realise their full potential.
