Business Analyst | Pricing and Channel Management

We are awaze, the largest managed vacation rentals and holiday resorts business in Europe, which brings together some of the continent’s most trusted travel brands, including cottages.com, Hoseasons and NOVASOL. With over 1.5 million bookings each year, we’re proud to offer our guests a choice of over 100,000 properties in our portfolio, in 25 countries across Europe.

We’re entering an exciting new phase of our tech and product strategy, with a focus on innovation, experimentation, and conversion at the heart of everything we do. Our mission is to elevate the web and mobile experience for our guests and owners, driving seamless journeys across all our group companies. To achieve our goals, we’re looking to make some key hires—are you ready to be part of the transformation and help shape the future of the travel industry?

As Awaze continues to evolve its pricing capabilities, we’ve recently unified our pricing teams into a single, strategic domain. This has created a pivotal opportunity for someone to step into a hybrid role — blending the structured thinking of a Business Analyst with the delivery mindset of a Project Manager. You’ll work closely with our Product Manager to drive clarity, focus, and execution across a broad and dynamic area. This is a role for someone who thrives in ambiguity, enjoys untangling complex problems, and brings order to fast-moving environments. You’ll take ownership of translating problems into actionable work, coordinating across teams, and ensuring we maintain momentum through to delivery. This role sits at the heart of our pricing team — helping shape what we work on and how we get it done.

Day-to-day you will:

• Facilitate conversations that bring structure and shared understanding to complex problems from team refinement sessions to multi-stakeholder discovery work.
• Own and manage the team backlog ensuring tickets are well-defined, prioritised, and linked to real outcomes.
• Write clear, concise user stories and tickets that help the team stay aligned on what we’re solving and why.
• Act as the first responder to inbound issues digging into problems, engaging stakeholders, and shaping actionable next steps.
• Break down work into manageable, testable chunks and help the team frame up solutions.
• Spot where there’s a lack of structure and create it — whether that’s a process, a doc, a diagram, or a quick chat to align people.
• Be the calm presence in the room when things get chaotic helping the team stay grounded and focused.
• Support the Product Manager who’s often zoomed out by staying close to the detail and ensuring nothing gets lost in the day-to-day.

The pricing and channel management team have entered an exciting phase of innovation and growth. The team is responsible for the vast majority of the pricing lifecycle at Awaze, from estimating prices for newly recruited properties, to price adjustments year to year and finally to managing the third party downstream channels of some of our partners.

What we’re looking for:

• A natural facilitator – you’re great at guiding conversations, asking the right questions, and helping people arrive at clarity.
• Naturally curious – you go deep into problems and never settle for surface-level understanding.
• Comfortable in ambiguity – you create structure where there is none and thrive in fast-paced, complex environments.
• Highly organised – you know how to track moving parts and ensure nothing falls through the cracks.
• Clear and confident communicator – whether in writing or speaking, you get your point across without fluff.
• A pragmatic doer – you’re not afraid to roll up your sleeves and help the team get unstuck.

Upon joining, we’ll set out your journey with us with a personalised competency framework and we’ll give you the freedom to inform the best way of working to get the job done and help us shape the culture of our international teams. We’ll also reward you with:

• Annual Bonus Scheme
• 25 days holidays (plus the option to buy up to 5 additional days)
• Holiday Discounts (18% to 20% discount across all AWAZE brands)
• Pension contribution scheme
• Private healthcare
• Personal training allowance via Sunlight
• 35 hour working week
• Hybrid working (we work 2 days in our Manchester office every week, with 3 days working from home)

If you’re interested in transforming the industry and reinventing how our technology powers everyday amazing holidays, please send your profile to and let’s chat today.