At a Glance
- Tasks: Maintain high cleaning standards for holiday homes and enhance guest experiences.
- Company: Join Awaze, a leading managed vacation rentals business in Europe.
- Benefits: Enjoy generous holiday discounts and real career growth opportunities.
- Other info: Dynamic role with a supportive team in a fast-paced environment.
- Why this job: Make a real impact on guest satisfaction and property presentation.
- Qualifications: Full UK driving licence and experience with service partners required.
The predicted salary is between 31500 - 38500 £ per year.
We’ve got an exciting opportunity for a Property Assistant to join our regional operations team in Whitby. In this role, you’ll take accountability for maintaining exceptional cleaning standards across a defined geographic patch, ensuring our holiday homes consistently deliver outstanding guest experiences. Our managed service takes the stress away from letting out a holiday home — covering cleaning, maintenance and guest readiness — so our homeowners can relax knowing everything is taken care of.
Your mission as our new Property Assistant is to safeguard and elevate cleanliness standards across our portfolio in and around Whitby. Working closely with our Regional Operations Manager and third-party cleaning partners, you’ll ensure every property is guest-ready, meets our brand expectations, and reflects our commitment to delighting both owners and guests.
What you’ll be doing:
- Own and deliver high cleaning standards across your assigned property portfolio.
- Collaborate with third-party cleaning teams to ensure quality, efficiency, and consistency.
- Monitor guest feedback and implement improvements to continuously enhance the guest experience.
- Partner with property owners to recommend and support property improvements.
- Analyse performance data to drive quality, cost, and process improvements.
- Support the recruitment, onboarding, and ongoing supply of cleaning partners to meet current and future demand.
Who we’re looking for:
You’ll thrive in this role if you enjoy being out and about, working with local partners, and taking pride in maintaining high standards. You’re someone who spots details others might miss and uses both data and initiative to solve problems. We’re looking for someone who brings:
- A full, clean UK driving licence.
- A strong focus on quality, thoroughness, and accountability.
- Experience working with third-party suppliers or service partners.
- Confidence using data and feedback to inform decisions and improvements.
- A proactive, hands-on and solution-oriented approach.
How you’ll make an impact:
- Ensure properties consistently meet Awaze cleanliness and presentation standards.
- Build strong relationships with cleaning partners to drive performance and engagement.
- Improve guest satisfaction scores related to cleanliness.
- Strengthen owner confidence through proactive communication and improvement suggestions.
- Contribute to operational efficiency and cost control across the region.
Why you’ll want to work at Awaze:
We offer a versatile position in a strong professional and social environment – one you’ll have the opportunity to influence and help shape. You’ll be part of an international company that invests in the future, and join a dynamic, fast-paced department with skilled and committed colleagues who support each other. We’re a people-first business – and we know that our success starts with our teams. Here’s a glimpse of what you’ll enjoy:
- Generous discounts on holidays across our brands.
- Real opportunities to grow, learn and shape your role as well as careers progression vertically or horizontally, cross countries and responsibilities.
About Awaze:
Our mission is clear - to create amazing holidays with Europe’s widest choice of holiday homes. With more than 110,000 properties across Europe, we are the largest managed vacation rentals business in the region. Our ambition is not only to be the biggest, but the best provider of holiday homes in Europe. As travel continues to evolve, we are focused on what comes next. We will keep strengthening our relationships with guests and homeowners, continuously improving the way we work, and delivering strong performance. By making things simpler and smarter, we are building a business that is ready for what’s next - powered by proud, passionate and inclusive people.
Worth knowing:
Our Property Assistant role is full-time, permanent (35 hours) and is based in our Whitby Office. The role involves travelling to properties across a wider area, so a full & clean driving license is essential. Our office hours are 9-5 Monday-Saturday, and so flexibility to work weekends is essential.
What’s next?
If this sounds like the right next step for you, hit “Apply” and follow the instructions to submit your application. We tailor our recruitment process to each role to give both you and our hiring teams the best possible chance to assess whether this could be the start of a successful collaboration. You’ll hear from us shortly after we’ve reviewed your application. We’re committed to running an inclusive and accessible recruitment process. All applicants will receive equal consideration for employment, and if you have any specific requirements or adjustments needed for the interview, just let us know when you accept your invitation - we’re happy to accommodate.
Property Assistant in Whitby employer: Awaze Careers
At Awaze, we pride ourselves on being an excellent employer, offering a collaborative and inclusive work culture that values attention to detail and accuracy. As a Pricing Coordinator based in Lowestoft or Manchester, you'll benefit from a supportive environment that encourages professional growth and continuous improvement, while playing a vital role in delivering exceptional holiday experiences across Europe. Join us to be part of a passionate team dedicated to making travel simpler and smarter, with opportunities for innovation and impact.
StudySmarter Expert Advice🤫
We think this is how you could land Property Assistant in Whitby
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Awaze Careers. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Awaze Careers
Don't be shy about reaching out to Awaze Careers directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Property Assistant in Whitby
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Awaze Careers and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Awaze Careers
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
